Experience

Baker & Cook
• Singapore
• Food and Beverage Services
• 1 - 100 Employee
• School Operations Manager

  • Apr 2019 - Present


Palate Sensations Cooking School

• Operations Manager

  • Apr 2015 - Apr 2019

  Taking responsibility for the business performance of the cooking school.Plans, coordinates and manages employees for the on-time and on-budget successful completion of the classes. Taking responsibility for the business performance of the cooking school.Plans, coordinates and manages employees for the on-time and on-budget successful completion of the classes.



Merchants Wine Cellar/Restaurant

• Operations Manager

  • Apr 2013 - Apr 2015

  Taking responsibility for the business performance of the restaurant and 2 retail wine shop. Analysing and planning restaurant/retail sales levels and profitability. Designed and implemented numerous wine dinner events with clients to excel brand awareness. Taking responsibility for the business performance of the restaurant and 2 retail wine shop. Analysing and planning restaurant/retail sales levels and profitability. Designed and implemented numerous wine dinner events with clients to excel brand awareness.



The Tastings Room

• United States
• Restaurants

• Restaurant Manager

  • Apr 2011 - Apr 2013

  Set up team and the pioneer manager of The Tastings Room.Develop innovative beverage creations and extensive wine list for the opening.Develop 20 different wines by the glass to pair with the food menu. Formulate standard operating procedures and training manuals to develop staff service quality and knowledge. Set up team and the pioneer manager of The Tastings Room.Develop innovative beverage creations and extensive wine list for the opening.Develop 20 different wines by the glass to pair with the food menu. Formulate standard operating procedures and training manuals to develop staff service quality and knowledge.



Wine Mansion

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Retail Manager

  • Sep 2009 - Sep 2010

  Responsible for day-to-day retail operations of the wine shop.Demonstrated ability to work in a team environment. Analyzed wine market trends. Handled purchasing and negotiating with 3rd party vendors Responsible for day-to-day retail operations of the wine shop.Demonstrated ability to work in a team environment. Analyzed wine market trends. Handled purchasing and negotiating with 3rd party vendors



The Moomba Wine Shop

• Retail Store Manager

  • Aug 2008 - Aug 2009

  Responsible for day-to-day retail operations of the wine shop.Develops, expands and builds an inventory with a good spread of ‘New World’ and ‘Old World’ wines. Develop and upkeep a comprehensive Wine List and Wine Training Program for The Moomba. Responsible for day-to-day retail operations of the wine shop.Develops, expands and builds an inventory with a good spread of ‘New World’ and ‘Old World’ wines. Develop and upkeep a comprehensive Wine List and Wine Training Program for The Moomba.



Booze Wine Shop

• Retail Operations Manager

  • Aug 2004 - Aug 2008

  Oversees all operations for 2 Booze Wine Shop outlets and private clients sales. Responsible for establishing sales objectives and targets, projecting periodic expected sales volume and profit for Booze Wine Shop. In charge of En Primeur (wines future) wines selling to private clients by allocation.Strategized and implemented marketing promotions in meeting sales objectives. Oversees all operations for 2 Booze Wine Shop outlets and private clients sales. Responsible for establishing sales objectives and targets, projecting periodic expected sales volume and profit for Booze Wine Shop. In charge of En Primeur (wines future) wines selling to private clients by allocation.Strategized and implemented marketing promotions in meeting sales objectives.