Jay Serpe
Product Manager - Tool Storage at Snap On Tools- Claim this Profile
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Bio
Experience
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Snap-on Tools
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United States
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Product Manager - Tool Storage
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Aug 2003 - Present
Manage product lines with $150 million (net) revenue. Create product launch definition. Use voice of the customer and technology awareness to identify market needs and gaps. Manage financial impact of new product plan and product life cycle to meet corporate goals. Product introduction interface with Marketing and Sales. I have oversight of content for catalog, website, brochures, publications. I creatively define promotional products and manage product line integrity for tool storage sold in US, Canada, UK and Europe across all sales channels.
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Sales Representative
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Oct 2005 - Jul 2006
Operate Snap-on van in local sales territory. Call on technicians in auto dealerships, repair garages, maintenance facilities and factories. Sell and service tools and diagnostic equipment. Responsible for extended credit and revolving account collections. Maintained a strong and growing sales and collection average. Added over 10% growth in customer base due to cold calls and prospecting Operate Snap-on van in local sales territory. Call on technicians in auto dealerships, repair garages, maintenance facilities and factories. Sell and service tools and diagnostic equipment. Responsible for extended credit and revolving account collections. Maintained a strong and growing sales and collection average. Added over 10% growth in customer base due to cold calls and prospecting
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Snap-on Business Solutions
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United States
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Software Development
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500 - 600 Employee
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Product Manager
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Jan 1993 - Jan 1997
Product development of diagnostic tools for a variety of automotive systems. Handled a wide scope marketing and life cycle issues. Product development of diagnostic tools for a variety of automotive systems. Handled a wide scope marketing and life cycle issues.
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Snap-on Tools
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United States
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Product Manager - Equipment and Diagnostics
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1993 - 1997
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Education
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Keller Graduate School
not completed, Project Management -
Concordia Univ Wisconsin
Bachelors, Management/Communication