Experience

TDO Software

• United States
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Nov 2022 - Present

  Business developer specializing in DSO’s (Dental Service Organization). Technical sales on new products and services. Leading new innovation focusing on automation and centralization of software. Creating multi-platform dashboard’s measuring KPI’s, metrics, scorecards for single practice and large group practice dental offices. Consulting with dental offices on best practices and efficiencies. Business developer specializing in DSO’s (Dental Service Organization). Technical sales on new products and services. Leading new innovation focusing on automation and centralization of software. Creating multi-platform dashboard’s measuring KPI’s, metrics, scorecards for single practice and large group practice dental offices. Consulting with dental offices on best practices and efficiencies.



J Patel Consulting Inc.

• Owner

  • Jun 2015 - Present

  • Consult with healthcare, marketing, restaurant, finance industries on best practices. Utilizing an Entrepreneurial Operation System (EOS) by analyzing data, creating dashboards, KPI’s, metrics and scorecards. • Creating departments and building teams to drive growth. • Find solutions to reduce cost and increase revenue • Standardizing revenue cycle management • Consult with healthcare, marketing, restaurant, finance industries on best practices. Utilizing an Entrepreneurial Operation System (EOS) by analyzing data, creating dashboards, KPI’s, metrics and scorecards. • Creating departments and building teams to drive growth. • Find solutions to reduce cost and increase revenue • Standardizing revenue cycle management



North Dallas Endodontics

• United States
• Medical Practices
• 1 - 100 Employee

• Regional Executive Director

  • Feb 2018 - Jan 2020

  • Centralized and created an operational, billing, marketing and clinical departments reflecting growth projections.• Orchestrated acquisition operations and implementing best business practices per purchase.• Worked with multiple software companies on integration and workflow processes modeling it in SQL• Analyze regions growth potential to determine the value of new locations.

• Product and Project Manager

  • May 2015 - May 2018

  • Lead multiple teams on new product placement.• Collaborated with department heads to create a vision and goals for projects utilizing data analytics.• Communicated insights, documentation, requirements, scope, and deadlines to C-level suite.• Set up an analytics dashboard to identify irregularities on practice health.

• Director Of Operations

  • Feb 2012 - May 2015

  • Designed practice management software, revenue cycle management system, recall log, automated reports, marketing, analytics, and clinical support.• Coached all locations on branding our core values and how that equates to job satisfaction and increased revenue.• Increased accessibility to care by 60% resulting in an increase in total practice revenue by 40% — leading practice expansion from a single-provider practice to a group practice with multiple providers.• Lead contract negotiations for payer relations, talent acquisition, and business development — successfully increased payer reimbursement by 10%.• Improved and maintained customer satisfaction ratings over 87% through implementing customer-centric technologies, tools, and services to maximize efficiency for patients and staff with close consideration of technical requirements, patient care, and compliance. • Designed and implemented a record audit system propelling patient compliance to schedule.• Successfully grew organization from 3 locations to 12 in 10 years. Show less

• Director of Accounts Receivable

  • Feb 2010 - Feb 2012

  • Deployed revenue cycle management system that equated out to a collection rate of 99.4-99.7% year over year.• Oversaw a team handling collections in excess of 15 million plus a year.• Trained 12 offices on operational excellence of revenue control.



Cold Stone Creamery

• Restaurants
• 700 & Above Employee

• Franchise Owner

  • Mar 2005 - Oct 2008

  Created business plans, hired staff, reviewed sales, develop marketing strategies, oversee the catering service, manage day to day operations. Created business plans, hired staff, reviewed sales, develop marketing strategies, oversee the catering service, manage day to day operations.



Luxury Inn and Suites

• United States
• Financial Services

• Business Owner

  • Dec 2000 - Sep 2005

  • Converted hotel from a non franchise to a franchise property. • Managed day to day operations, strategic online marketing and scheduling. • Responsible for group bookings, events, weddings and seminars. • Maintaining relationships with guests. • Responsible for increasing profitability of the hotel by ensuring maximum occupancy of hotel rooms and facilities. • Converted hotel from a non franchise to a franchise property. • Managed day to day operations, strategic online marketing and scheduling. • Responsible for group bookings, events, weddings and seminars. • Maintaining relationships with guests. • Responsible for increasing profitability of the hotel by ensuring maximum occupancy of hotel rooms and facilities.