Experience

Xtelligent Healthcare Media

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Strategic Account Manager

  • Oct 2019 - Present



Forrester Research

• Account Manager - Team Lead

  • Jan 2012 - Aug 2019

  • Prospect to and build relationships with C-level executives to expand account footprint and drive operational enrichment value.• Actively manage a diverse territory of accounts (15-38 total) ranging from $5M to $1B in revenue.• Assess accounts based upon seated and non-seated users to establish buying power and influencers.• Focus on renewal retention and net new business to exceed sales plan.• Engage with clients to understand business challenges, identify growth opportunities, and align Forrester resources to proactively position and close Forrester business solutions.• Collaborate with Forrester ecosystem partners across research, data, market impact consulting, and advisory to package and position solutions that include the buy-in of the Forrester ecosystem. • Manage product and engagement delivery when required and act as internal escalation point when challenges arise, ensuring client and Forrester satisfaction. Presidents Club and Team MVP 2015

• Account Development Manager, Technology Industry

  • Sep 2010 - Jan 2012

  • Cultivate and manage relationships with $1 Billion plus organizations, driving opportunities through pipeline in support of two Account Managers.• Continually generated revenue from existing clients, exceeding quota – President’s Club 2011.



DeMella Cambridge Plumbing & Heating

• United States
• Individual and Family Services

• Senior Project Manager

  • 2007 - 2010

  • Manage and coordinate plumbing/heating projects, both service and new construction, for over 400 customers, while managing all aspects of family-owned company and supervision of eight employees.• Perform estimation of jobs and projects, along with marketing of services to acquire new customers. • Manage and coordinate plumbing/heating projects, both service and new construction, for over 400 customers, while managing all aspects of family-owned company and supervision of eight employees.• Perform estimation of jobs and projects, along with marketing of services to acquire new customers.



BuyDomains

• Sri Lanka
• Technology, Information and Internet

• Account Manager

  • 2006 - 2007

  • Interface and negotiate with national and international customers for purchase of domain names ranging in price from $500-$250,000.• Follow up via phone and email to domain inquiries with a average of over 100 phone calls daily.• Consistently achieved quota of $150,000(avg.) of domain sales a month. • Interface and negotiate with national and international customers for purchase of domain names ranging in price from $500-$250,000.• Follow up via phone and email to domain inquiries with a average of over 100 phone calls daily.• Consistently achieved quota of $150,000(avg.) of domain sales a month.



Systems Analysis Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • 2004 - 2006

  • Exceeded $1.2M annual quota and client satisfaction expectations based on new product sales.• Successfully developed and managed $4M Hewlett Packard book of business annually through the “Higher Education” channel. • Exceeded $1.2M annual quota and client satisfaction expectations based on new product sales.• Successfully developed and managed $4M Hewlett Packard book of business annually through the “Higher Education” channel.



AutoTrader.com

• Bangladesh
• Motor Vehicle Manufacturing

• Inside Sales Specialist

  • 2001 - 2004

  • Highest Billing Growth Award, 2003Inside Sales Person of the Month Award, 3 times in 2003, 2 times in 2004• Top Five Sales Specialist company-wide in 2003 out of a 90+ person national inside sales force. • Highest Billing Growth Award, 2003Inside Sales Person of the Month Award, 3 times in 2003, 2 times in 2004• Top Five Sales Specialist company-wide in 2003 out of a 90+ person national inside sales force.



Forrrester Research

• Research Associate

  • 2000 - 2001