Experience

Potawatomi Casino Hotel

• United States
• Gambling Facilities and Casinos
• 700 & Above Employee

• Cage Technician

  • Oct 2011 - Present

  Technical Support: Demonstrated highest level of productivity in troubleshooting and resolving power issues and mechanical problems in accordance with corporate repair time lines. Maintenance: Prepared machines for daily activity; ensured that machines were in top working order to minimize down time. Customer Service: Collaborated with finance to make sure customers were quickly reimbursed in the event of a machine malfunction. Technical Support: Demonstrated highest level of productivity in troubleshooting and resolving power issues and mechanical problems in accordance with corporate repair time lines. Maintenance: Prepared machines for daily activity; ensured that machines were in top working order to minimize down time. Customer Service: Collaborated with finance to make sure customers were quickly reimbursed in the event of a machine malfunction.



Avnet

• PC Technician

  • 2011 - 2011



Potawatomi Bingo & Casino

• Slot Technician II

  • Jul 2008 - Aug 2009

  Third shift team of 7 troubleshooting and repairing more than 3,000 slot machines. Assisted Tech I level associates as needed. Technical Support: Demonstrated highest level of productivity in troubleshooting and resolving power issues and mechanical problems in accordance with corporate repair time lines. Maintenance: Prepared machines for daily activity; ensured that machines were in top working order to minimize down time. Data Management: Maintained accurate data on all machines. Collaborated with State of Wisconsin Gaming Commission to ensure compliance with State gaming laws. Collaborated with Commission in random testing of machine CPU's. Customer Service: Collaborated with finance to make sure customers were quickly reimbursed in the event of a machine malfunction. Show less



GameStop

• United States
• Retail
• 700 & Above Employee

• Game Advisor

  • Nov 2007 - Jan 2008

  Meeting sales quotes, Stocking selves, Customer Service for trade in and returns Meeting sales quotes, Stocking selves, Customer Service for trade in and returns



Tuckaway Country Club

• Bag room attendant

  • Sep 2002 - Nov 2006

  maintaining golf carts, providing a service for the members and guest, setting up events for the members maintaining golf carts, providing a service for the members and guest, setting up events for the members