Jay M. Jacobson
Senior Program Manager at American Security Programs- Claim this Profile
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Bio
Experience
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American Security Programs
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United States
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Security and Investigations
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100 - 200 Employee
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Senior Program Manager
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May 2017 - Present
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Project Manager
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Dec 2015 - Present
• Manage multi-million dollar security contract for the U.S. Office of • Personnel Management HQ, staffed by 50 officers. On Call 24/7.• Ensure Overtime and Unbilled hours below targeted 3%.• Facilitate effective communications between Client, Company, and all • Stakeholders.• Build management team and direct supervisors to promote • professionalism and a positive image.• Directly responsible for schedule creation with focus on reduction of • overtime.• Assure Protective Service Officers meet licensing requirements.• Created internal audit and review system for officer and company • accountability.• Assure security personnel are fully cross-trained to assume all posts, • and understand various post orders.• Oversee the progressive discipline process, recommend promotions, • terminations, and suspensions.• Write incident reports. Created an incident tracking system to aid in • investigations and accountability reporting.• Regularly interview and assess applicants and make recommendations • for employee selection.
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U.S. Security Associates, Inc.
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United States
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Security and Investigations
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700 & Above Employee
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Security Project Manager
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Jan 2015 - Dec 2015
• Manage security contract for the United States Federal Judiciary and U.S. Courts.• On Call 24/7.• Lead Security Force of 60 Special Police Officers.• Effectively manage all financial aspects of contract.• Successfully maintain Core Staffing at 100%, 10% Contingent work force.• Keep Overtime and Un-billed hours below targeted 1%.• Improved effective communications between Client, Company, and all Capitol Hill Stakeholders.• Build management team and direct supervisors to promote professionalism and a positive image.• Manage site supervisors, and oversee schedules with focus on reducing overtime.• Implemented Effective vehicle inspections, and barrier maintenance program (03/2014).• Spearheaded handgun transition from .380 revolvers to .40 cal. semi-automatics (04/2014).• Write Post Orders and create and amend SOPs.• Assure Special Police Officers meet licensing requirements.• Assure security personnel have an understanding of posts and are cross-trained in all posts.• Supervise the progressive discipline process.• Make recommendations for promotions and terminations.• Initiate performance reviews for employees.• Regularly interview and assess applicants and make recommendations for employee selection.• Conduct frequent internal quality audits.
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Chenega Security SBU
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United States
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Security and Investigations
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100 - 200 Employee
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Area Supervisor
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Jul 2013 - Jan 2015
• Work directly under Project Manager.• Security Forces Supervisor/Commander for Virginia/West Virginia Federal Facilities. • On-call 24/7.• Supervise 95+ PSO’s at six Federal Agencies.• Commute daily to all agency sites for supervision.• Build teams and direct officers to promote professionalism and a positive image.• Manage site supervisors, and oversee schedules with focus on reducing overtime.• Front-line liaison for client-company relations.• Develop and implement security procedures in coordination with government agencies.• Develop, write, and implement post orders in collaboration with the client. • Responsible for officer post schedules, all shifts.• Aid in the development of post orders with client and Federal Protective Service.• Train officers to insure knowledge, understanding, and compliance with site-specific orders.• Communicate with Client, FPS, and company via electronic reports, in-person meetings.• Administrate and organize officers’ credential maintenance and Federal training requirements.• Inspect officers’ credentials, uniforms, equipment, and appearance.• Interview officers, and write weekly reports to ensure officer knowledge of SGIM/duties.• Improve necessary communication between client agencies, FPS, and the company.• Discipline officers through verbal and written counseling and violation reports.
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Chenega Federal Systems
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United States
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Defense & Space
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100 - 200 Employee
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Protective Service Officer
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Oct 2009 - Jul 2013
• Authorized to work on U.S. Department of Homeland Security Protection Contracts.• Verify personnel and visitor security clearance and facility access level.• Respond to serious incidents, attacks, and medical emergencies as a First Responder.• Control access to and protection of property that houses Federal Government information.• Operate facility security control systems. • Conduct foot and vehicle patrols to observe and check facility structures.• Control access and egress to Federal property and specific areas throughout facilities.• Prepare and submit required DHS reports, including: Incident Reports and Operations Logs.• Detect, stop and detain persons engaging in unlawful and criminal activities.• Initiate workflow tickets for trouble alarms and inoperable computers and equipment.
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U.S. Commercial Service
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United States
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International Trade and Development
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500 - 600 Employee
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Special Investigator
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Jun 2011 - Nov 2011
• Provide background investigations for the United States Office of Personnel Management.• Investigate for employment suitability & national security, law enforcement, and clearances. • Write Reports of Investigations to reflect all pertinent information.• Investigate personnel through employment, residence, record sources. • Develop and investigate leads to ensure total case coverage.• Gather facts to assess the truth, relevancy, and veracity of testimony.• Determine discrepancies between various sources of information.• Prioritize, organize, and develop routines for investigations efficiency.• Maintain impartial, objective attitude during investigations. • Focus on the totality of investigation to know what information must be covered. • Extensive knowledge and use of the following: • Personnel Investigators Processing System; receive, schedule, control investigations • Standard Forms (SF-86, SF-85P, SF-85) to initiate Personnel Investigations • Case Assignment Tracking Screen for displaying and updating information • Office of Personnel Management Field Document Repository • Office of Personnel Management Reporting System and Secure Portal • Title 18, Privacy Act of 1974, Freedom of Information Act
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Security Manager
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Oct 2006 - Jan 2010
Major Duties: Physical Security:• Provided armed security during high-profile events, and assignment of security teams.• Developed and implemented policies, standards, and procedures for physical security.• Provided rapid, immediate incidence response to intruders and alarms, and 24-hours on-call.• Operate a centralized communications post.• Utilized UHF radios with surveillance kits, security cameras, and CCTV monitors.• Performed mobile and foot patrolling, and conducted pre-event security sweeps.• Deployed access control utilizing automatic gate, official vehicles, traffic cones, and personnel.Major Duties: Industrial Security, Emergency Planning and Preparedness:• Participated in security briefings sponsored by DOJ Fusion Center and Virginia State Police.• Planned, wrote, implemented, and trained in emergency procedures.• Coordinated with local SERT Team to maximize response to violent incidences.• Purchased security equipment and medical supplies from approved Federal vendors.• Procured security company for service and installation of security system.• Coordinated and worked with local law enforcement.• Presented procedures, findings, and updates to Executive Committee and Board of Directors.• Researched and presented current world threats and trends against soft targets.• Conducted presentations and training on the deployment of security products.
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Special Educator
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2006 - 2009
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Special Educator, Principal's Designee
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1994 - 2006
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Special Educator
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1992 - 1994
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Education
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University of Virginia
Master's Degree Endorsement, Administration and Supervision -
The American University, Washington D.C.
Master's Degree, Education -
Frostburg State University
Bachelor of Science, Psychology -
Massanutten Military Academy
Diploma, Leadership Development, Military Studies, General Academics -
The American University
Master's degree -
The American University
Master of Arts - MA