Jay Hollins
Account Manager at Westin Furniture- Claim this Profile
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Bio
Credentials
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Cisco Partner Marketing Professional
CiscoAug, 2014- Nov, 2024 -
Cisco Sales Expert
CiscoSep, 2013- Nov, 2024
Experience
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Westin Furniture
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Account Manager
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Sep 2022 - Present
Omnichannel online sales management. Simultaneous management of Shopify plus, Amazon, Walmart seller & supplier, Woocommerce, CommerceHub, Wayfair, Macy's, Bed bath&beyond, Home Depot, Overstock, Bobs, Ashley, Mirakl, Weebly, a GoDaddy customer service, marketing, and brand growth. Multiple brand creation and launch from end to end. Developed and perfected PPC advertising strategy for Amazon and Google Ads. Flat file upload, excel reports creation. Supply chain management. Grew and enhanced organizational presence on the market and built relationships with customers, vendors, and distributors. Identified and developed new business opportunities by researching new markets and emerging market trends. Employed knowledge of organizational products and services to identify opportunities to increase revenue. Developed and sustained solid relationships with company stakeholders. Built and maintained relationships with internal departments, vendors, distributors, and customers. Primary Job Duties and Responsibilities: Create and maintain an online business plan. Maintain product catalog. Manage and create product listings (content and keywords), inventory, pricing, and promotional activities on assigned marketplace platforms to achieve sales and margin goals. Responsible for content writing of item descriptions. Operate as the lead point of contact for all matters specific to third-party marketplace platforms such as eBay, Walmart, Jet, Houzz, Amazon, etc. Resolve customer issues in a timely manner to maintain high customer rating and satisfaction as a seller on all third-party marketplace platforms. Define and manage multiple marketplace channel pricing to minimize price conflict. Plan and organize an ongoing sales strategy derived from the defined revenue and profit targets; review and evaluate performance periodically and make adjustments as needed. Social media and email marketing. Web maintenance and troubleshooting. Show less
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Xena Home
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USA
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Account Management, Sourcing Specialist
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Dec 2018 - Jun 2022
Oversaw day to day operations, management and security of startup, including hiring of 15 employees at multiple levels. Coordinated and oversaw all 3PL Create full online profiles including website creation to establish sale funnels, and leverage brand across the Amazon platform. Developed and perfected PPC advertising strategy for Amazon and Google Ads. Flat file upload, excel reports creation Supply chain Increases sales revenue from $26 to $6k on average daily. Set and maintain strict inventory value-driven budget goals. Create and use marginal projections for success-driven sourcing strategy that proves to maintain a growing sales funnel. Create and distribute inventory and financial reports, while establishing new policies for fulfillment. Develop strategic sourcing lists for reorders and continued long-term success. Operational and logistical management of products from China to market. Monitor trends, metrics, competitive efforts, and performance to ensure aggressive sales targets are met Developed and perfected PPC advertising strategy for Amazon and Google Ads. Increases sales from average daily revenue of $26 to $6k average daily. Set and maintain strict inventory value-driven budget goals. Create and use marginal projections for success-driven sourcing strategy that proves to maintain a growing sales funnel. Create and distribute inventory and financial reports, while establishing new policies for fulfillment. Develop strategic sourcing lists for reorders and continued long-term success. Show less
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Amazon Marketplace Director
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Jan 2016 - Jan 2018
Oversaw all Amazon.com accounts including North America, Europe, Italy, Spain, France, Germany, and China, security policy, inventory strategy, and customer service. Identified weak logistic planning and created policies and procedures that improved warehouse supply chains at all locations (Yiwu, Ganzhou, Irwindale, and Monrovia). Ensure account viability and health to avoid any account suspensions. Managed infringement cases while instructing sourcing and art teams to avoid further infringement complaints while working with a newly acquired legal resource to confirm and clear current issues. Established returns liquidation and recuperated over 150k in returned goods over the course of 10 months. SEO listing content generation.Maintain all eCommerce platform to ensure that all locations & foreign Amazon accounts (4 accounts & 5 Global Locations) stay compliant with all marketplace guidelines.Create and manage end to end website creation and product upload data feeds, pricing, promotions, content, orders, third-party integrations, etc.Provide marketplace training to employees, and alert notification on all major account issues.Oversee shipping logistics of newly imported goods.Monitor and notify all departments of errors and providing next action resolutions for mitigating repeat mistakes.Develop, monitor, and maintain all sales and marketing of Amazon returned inventory.This was a new department that I created to oversee and mitigate loss created byAmazon inventory returns.Identified products’ performance levels based on platform metrics from a sales and costs perspectives in order to provide the CEO with direct data regarding loss prevention. 119K loss was prevented in first year. Show less
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Amazon Marketplace Manager
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2016 - 2018
Oversee/ monitor all eCommerce platform to ensure that all locations & foreign Amazon accounts of Juvo+ (4 accounts & 5 Global Locations) stay compliant with all marketplace guidelines.Provide marketplace training to employees, and alert notification on all major account issues.Monitor and notify all departments of errors and providing next action resolutions for mitigating repeat mistakes.
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Education
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2013 - 2016
University of Phoenix
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
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