Jay Ford

Director Of Technology IT/OT at A & N Electric Cooperative, Inc.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Onley, Virginia, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • CompTIA A+ Certification
    CompTIA
    Mar, 1999
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Mar, 2017
    - Nov, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Aug, 2017
    - Nov, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Aug, 2017
    - Nov, 2024
  • Exam 410: Installing and Configuring Windows Server 2012
    Microsoft
  • Exam 411: Administering Windows Server 2012
    Microsoft
  • Microsoft Certified Product Specialist, Server 2012R2
    Microsoft
  • Microsoft Certified Professional, Server 2012R2
    Microsoft

Experience

  • A&N Electric Cooperative
    • United States
    • Utilities
    • 1 - 100 Employee
    • Director Of Technology IT/OT
      • Dec 2019 - Present

      Direct the IT/OT Department for an electric power cooperative serving 36,000+ members on Virginia’s Eastern Shore, including Tangier and Smith islands. Reporting to the VP of Corporate Services, provide the planning, direction, oversight, and implementations for Information and Operational Technology. Manage budgets, vendor relations, contracts, product evaluations, and projects. Collaborate with department Director peers at Tactical Team level, ensuring technology needs are met throughout the cooperative and provide updates on projects and procedures. Lead Service Quality Strategic Pillar team and IT/OT Services team. Oversee projects and daily operations, while managing internal technical staff and external service providers. Achieved $100,000 per year savings by consolidating software licensing and cloud storage. Oversaw the implementation Zerto DRaaS and remote data centers, providing live or isolated testing and rapid fail-over in the event of a disaster. Managed projects including strategic communications planning for fiber-network field communications, VoIP and call center system selection, mobile device management, and others. Successfully completed improvement projects including network monitoring/alerting system, Veeam Cloud Connect, automated patch management, Dell VRTX and VMware implementation. Show less

  • Team Velocity
    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • DevOps IT Engineer
      • Apr 2018 - Dec 2019

      Ensured continuous integration and deployment of applications for the major automaker dealerships across the US while supporting global development teams, US account teams, and corporate headquarters. Project manager for 3rd party development team responsible for designing mobile app, CRM, and inventory management project utilizing .Net Core APIs, SQL Server 2016, and Google Compute. Implemented and supported AWS services: EC2, IAM, S3, Storage Gateways, WorkSpaces, Backups, etc. Implemented and supported GCP services: Compute, IAM, SQL, Firewall, Storage, Backups, etc. Collaborated with global development, business intelligence, and marketing teams in 6 countries. Assisted BI team with AWS Snowflake and Matillion implementations for data warehouse analytics. Maintained consistent automation of applications by facilitating successful builds and deployments through Atlassian BitBucket and Bamboo. Show less

  • North East MS Electric Power Association
    • Manager of Information Technology
      • May 2017 - Apr 2018

      Managed IT Department and provided systems and applications administration for an electric power cooperative serving 26,000+ members, 5 counties, and 2,000+ miles of lines. Regarded by direct manager as one of the five most important contributors at the cooperative.Collaborated with CEO and 8 senior management peers in weekly alignment and update meetings.Implemented and maintained policies and procedures for disaster recovery and cyber security.Provided systems administration including servers, workstations, network, firewalls, switches, phone system, iPhones, iPads, laptops, fleet cellular routers and GPS units, Trimble GPS units, etc.Secured and monitored network and end points. Provided monthly security reports to the CEO and board of directors detailing incidents, vulnerabilities, and remediation.Secured IT contracts for headquarters construction project including data center, network, and security.Optimized annual IT budget by organizing contracts, vendors, and licensing.Assisted with improving meter reading efficiency through RF mesh communications.Implemented mobile workforce system in just 4 weeks and saved thousands of labor hours per year.Managed teams of third-party developers and support engineers and oversaw projects.Acted as liaison between internal business units and third-party software providers and teams. Show less

    • Systems Administrator
      • Jun 2008 - May 2017

      Managed IT Department and provided systems and applications administration for an electric power cooperative serving 26,000+ members, 5 counties, and 2,000+ miles of lines. Regarded by direct manager as one of the five most important contributors at the cooperative.Collaborated with CEO and 8 senior management peers in weekly alignment and update meetings.Implemented and maintained policies and procedures for disaster recovery and cyber security.Provided systems administration including servers, workstations, network, firewalls, switches, phone system, iPhones, iPads, laptops, fleet cellular routers and GPS units, Trimble GPS units, etc.Secured and monitored network and end points. Provided monthly security reports to the CEO and board of directors detailing incidents, vulnerabilities, and remediation.Secured IT contracts for headquarters construction project including data center, network, and security.Optimized annual IT budget by organizing contracts, vendors, and licensing.Assisted with improving meter reading efficiency through RF mesh communications.Implemented mobile workforce system in just 4 weeks and saved thousands of labor hours per year.Managed teams of third-party developers and support engineers and oversaw projects.Acted as liaison between internal business units and third-party software providers and teams. Show less

  • Waterloo Community School District
    • United States
    • Primary and Secondary Education
    • 400 - 500 Employee
    • Technology Specialist
      • Oct 2007 - Jun 2008

      Provided computer, network, and application support for a school district consisting of 1,500 devices, 12 servers, 2,700 students, and 301 faculty and staff. Expanded technology by upgrading 4 computer labs with 120 new computers. Contributed to consistent 100% support ticket completion through timely and accurate resolutions. Decreased spam/ham email support tickets by 90% by auditing and adjusting email filter. Optimized wireless communications between 4 campuses and central office. Show less

  • Oxford School District
    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Technology Specialist
      • Jan 2005 - Oct 2007

      Actively provided computer, network, and application support for a school district consisting of 2,500 devices, 20 servers, and 4,250 students. Supported Windows environment, applications, and hardware for 6 campuses and central office. Implemented network security system including content, mail, and malware filtering. Improved reading assessment program for 6 schools and students with web-based applications. Configured district servers, active directory, group policies, storage, shares, and applications. Mentored and trained new and less senior Technology Specialists. Used ManageEngine for support tickets, knowledge sharing, and asset management. Contributed to the installation and configuration of 500+ computers throughout the district. Show less

  • Modern Micro Technologies
    • United States
    • Gambling Facilities and Casinos
    • Operations Officer, Technical Consultant
      • Feb 2001 - Jan 2005

      Operations Officer and Technical Consultant for a business partnership providing technology services for North MS, Central MS, and Memphis TN customers. $1.5 million in gross sales and 5 major clients in first 3 years of operation. Managed 8 direct reports: 5 technicians and 3 customer service agents, including hires and reviews. Awarded numerous $25-$100 thousand projects in education, manufacturing, and healthcare. Obtained MS Express Products List status and offered over 50 products to state agencies. Show less

  • Complete Computers, Batesville MS
    • Batesville, Mississippi, United States
    • Computer & Network Technician
      • Nov 1998 - Feb 2001

      Dedicated technician and project manager for large accounts including manufacturers, financial institutions, government agencies, etc. Consistently excelled each month as the highest billing and most profitable technician on staff. Obtained first Microsoft Certified Professional and CompTIA A+ certifications. Project manager for Microsoft network installations including servers, workstations, and switches. Developed the ability to build strong rapport with customers and explain technical details in a manner that received positive customer responses and feedback. Show less

  • Framed Picture Enterprise
    • United States
    • Manufacturing
    • Computer Support Technician
      • May 1998 - Nov 1998

      Project manager for migration to custom framing software for Windows used in Kirkland's, Garden Ridge (At Home), and BA Framer retail stores. Led payroll project and implemented the first Windows version of ADP payroll software. Supported computers, Windows, and applications at the manufacturing facility and headquarters in Batesville MS, the Memphis TN warehouse and retail distribution center, and provided remote support for retail locations across the US. Project manager for migration to custom framing software for Windows used in Kirkland's, Garden Ridge (At Home), and BA Framer retail stores. Led payroll project and implemented the first Windows version of ADP payroll software. Supported computers, Windows, and applications at the manufacturing facility and headquarters in Batesville MS, the Memphis TN warehouse and retail distribution center, and provided remote support for retail locations across the US.

  • Various Non-IT
    • Senatobia, Mississippi, United States
    • Manufacturing Analyst, Billing Specialist, Department Manager
      • Jun 1993 - May 1998

      Manufacturing Analyst: RR Donnelley, Senatobia MS Exported data from AS400 and created manufacturing reports using Excel and Word. Generated charts and graphs to display machine operation efficiencies for each shift. Billing Specialist: RR Donnelley, Senatobia MS Billed clients according to service and production contracts using proprietary billing software. Department Manager: Walmart, Senatobia MS Manufacturing Analyst: RR Donnelley, Senatobia MS Exported data from AS400 and created manufacturing reports using Excel and Word. Generated charts and graphs to display machine operation efficiencies for each shift. Billing Specialist: RR Donnelley, Senatobia MS Billed clients according to service and production contracts using proprietary billing software. Department Manager: Walmart, Senatobia MS

Education

  • Western Governors University
    Bachelor of Science - BS, Information Technology Management
    2017 - 2018
  • Northwest Mississippi Community College
    Associate of Arts (A.A.), Business Administration and Management
    1994 - 1995
  • Northwest Mississippi Community College
    Computer Science
    1992 - 1994

Community

You need to have a working account to view this content. Click here to join now