Experience

Liberty Kia
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Libery Kia Sales Associate

  • 2014 - Present


Englewood Auto Group

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Automotive Sales Representative

  • 2007 - 2014

  * Trained on dealership automobile inventory to provide customers with features and value of each vehicle type by studying characteristics, capabilities, and features. * Provides the best customer experience by listening to the customers needs, and matching them with the right vehicle. * Develops repeat customers by maintaining rapport with previous customers and reaching out at appropriate touch points when a customer might be ready for a new purchase. * Closed sales and delivered vehicles.



Fisher Chevrolet Oldsmobile

• Owner and President

  • 1980 - 2007

  Owner and President of Fisher Chevrolet Oldsmobile. Managed top producing dealership, achieving Oldsmobile Elite eight years and was in the top selling 3% of all dealers. Awarded Chevrolet genuine leaders four years. Lead the company with the highest customer first standard, resulting in customer loyalty and repeat sales year over year. Ensured customer facing staff was trained to be customer centric which resulted in customer satisfaction and higher sales. Employed and trained Grade A level mechanic staff to provide this highest service to clients. Set up internal practices for cultivating talent and managing performance to ensure that the dealership outpaced the industry in staff retention resulting in higher performing teams and greater profitability. Practices such as regular performance reviews and coaching sessions with staff. Oversaw all aspects of the business from talent management and HR, sales, accounting and marketing.