Jay Bitsack

VP/Practice Director - Business/Technology/TLS Transformation Consulting at ACOREII: A Consortium Of Reengineering Experts
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Contact Information
us****@****om
(386) 825-5501
Location
Bethlehem, Pennsylvania, United States, US

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I worked with Jay at PwC. He is a great leader and business savvy individual who thrived on achieving results and team work. Jay has been instrumental in winning and delivering a number of high-profile, large, complex engagements in the areas of business and technology transformation. He is a great strategist and has excellent process knowledge, reengineering and change management expertise, among others; particularly in the areas of Customer Relationship and Supply Chain Management. He demonstrated his expertise across multiple industries and connected well with customers at all levels including the CXOs. One can always depend on Jay to deliver top quality results, and trust him to be honest, sincere, and hard-working. Jay is a great asset to any organization seeking to achieve superior performance and build competitive advantage.

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Credentials

  • Certified Industrial Hygienist (CIH)
    ABIH
  • Certified Supply Chain Professional (CSCP)
    APICS
  • ITIL/SM - Foundation
    EXIN
  • New Product Development Professional (NPDP)
    PDMA
  • Project Management Professional (PMP)
    PMI

Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • VP/Practice Director - Business/Technology/TLS Transformation Consulting
      • Jun 2001 - Present

      VP/Practice Director – Business / Technology / TLS Transformation Consulting Services June 01 - Present - leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures. - facilitated the strategic planning, organizational learning and development, and structured approaches needed to build/implement new… Show more VP/Practice Director – Business / Technology / TLS Transformation Consulting Services June 01 - Present - leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures. - facilitated the strategic planning, organizational learning and development, and structured approaches needed to build/implement new internal and external competencies, together with the technology-based solutions supporting mission-critical “front” and “back office” processes. - conducted high-profile business, technology, and TLS (TOC, Lean, Six Sigma) transformation initiatives designed to create new competitive capabilities in mission-critical areas within client companies including: customer/supplier relationship management, product/service innovation, demand fulfillment / supply chain management, cost/quality/response performance, and go-to-market strategies. - enhanced the individual and organizational competencies needed to make the LEAN transformation journey by developing and delivering customized workshops and transformation initiatives focused on team-building, front-line leadership, rapid/adaptive problem-solving, TRUE LEAN THINKING AND BEHAVING, process redesign, and change management. - engaged in new business development and client relationship management by developing new service offerings, designing holistic solutions for improving overall business performance, and structuring engagements to meet the needs and existing capabilities of client organizations. Show less VP/Practice Director – Business / Technology / TLS Transformation Consulting Services June 01 - Present - leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures. - facilitated the strategic planning, organizational learning and development, and structured approaches needed to build/implement new… Show more VP/Practice Director – Business / Technology / TLS Transformation Consulting Services June 01 - Present - leveraged a diverse (virtual) pool of consulting resources to design, develop, and deliver a one-stop-shopping portfolio of transformation services focused on enabling companies to rapidly adapt to and prevail against changing market pressures. - facilitated the strategic planning, organizational learning and development, and structured approaches needed to build/implement new internal and external competencies, together with the technology-based solutions supporting mission-critical “front” and “back office” processes. - conducted high-profile business, technology, and TLS (TOC, Lean, Six Sigma) transformation initiatives designed to create new competitive capabilities in mission-critical areas within client companies including: customer/supplier relationship management, product/service innovation, demand fulfillment / supply chain management, cost/quality/response performance, and go-to-market strategies. - enhanced the individual and organizational competencies needed to make the LEAN transformation journey by developing and delivering customized workshops and transformation initiatives focused on team-building, front-line leadership, rapid/adaptive problem-solving, TRUE LEAN THINKING AND BEHAVING, process redesign, and change management. - engaged in new business development and client relationship management by developing new service offerings, designing holistic solutions for improving overall business performance, and structuring engagements to meet the needs and existing capabilities of client organizations. Show less

    • Professional Services
    • 700 & Above Employee
    • Director - Global CRM & SCM Solutions Practice
      • Jul 1996 - Apr 2001

      - performed a hands-on leadership role in building and managing a global solutions practice. - for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities. - applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of… Show more - performed a hands-on leadership role in building and managing a global solutions practice. - for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities. - applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of end-to-end process integration, demand/service response performance, and customer loyalty, cost/quality improvement, and customer acquisition and retention/satisfaction. Show less - performed a hands-on leadership role in building and managing a global solutions practice. - for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities. - applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of… Show more - performed a hands-on leadership role in building and managing a global solutions practice. - for multiple Fortune 500/1000 clients, led cross-functional teams in the development and implementation of enterprise-wide CRM and SCM solutions designed to achieve world class competitive performance and rapid adaptation capabilities. - applied a combination of process reengineering, technology transformation, and change management approaches resulting in major improvements in the areas of end-to-end process integration, demand/service response performance, and customer loyalty, cost/quality improvement, and customer acquisition and retention/satisfaction. Show less

    • Managing Consultant - Automotive & Manufacturing Solutions Practice
      • Apr 1994 - Jun 1996

      - planned and led major business and technology transformation initiatives in the manufacturing and automotive sectors directed at building and enhancing competitive performance capabilities related to product quality, process efficiency, customer service and support, and supplier/partner relationship management. - planned and led major business and technology transformation initiatives in the manufacturing and automotive sectors directed at building and enhancing competitive performance capabilities related to product quality, process efficiency, customer service and support, and supplier/partner relationship management.

Education

  • University of Pittsburgh - Joseph M. Katz Graduate School of Business
    MBA, Strategic Planing & Competitive Analysis
  • Temple University - School of Pharmacy
    MS, Occupational Health/Industrial Hygiene + Toxicology
  • John Carroll University
    BS, Chemistry
  • Continuing Professional Development

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