Jay Alberts
IS Service Desk at B&H Photo-Video- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Tamara Johnson
Jay was such a pleasure to work with. Every time I needed to call the IT Service Desk, I asked for him because I knew that he would fix the issue. And if he couldn't fix it right then, he would make sure things were resolved in a timely manner. Jay was also always polite, patient, and friendly. He never made me feel inferior or like I was wasting his time. Jay is that rare type of person that any company would be lucky to employ.
Boruch L. Berman
In Jay’s role on the B&H help desk, he is quick to identify IT problems and their root causes. If able as an administrator, he resolves desktop PC issues through remote desktop avoiding the further use of the organization’s already scarce resources.
Tamara Johnson
Jay was such a pleasure to work with. Every time I needed to call the IT Service Desk, I asked for him because I knew that he would fix the issue. And if he couldn't fix it right then, he would make sure things were resolved in a timely manner. Jay was also always polite, patient, and friendly. He never made me feel inferior or like I was wasting his time. Jay is that rare type of person that any company would be lucky to employ.
Boruch L. Berman
In Jay’s role on the B&H help desk, he is quick to identify IT problems and their root causes. If able as an administrator, he resolves desktop PC issues through remote desktop avoiding the further use of the organization’s already scarce resources.
Tamara Johnson
Jay was such a pleasure to work with. Every time I needed to call the IT Service Desk, I asked for him because I knew that he would fix the issue. And if he couldn't fix it right then, he would make sure things were resolved in a timely manner. Jay was also always polite, patient, and friendly. He never made me feel inferior or like I was wasting his time. Jay is that rare type of person that any company would be lucky to employ.
Boruch L. Berman
In Jay’s role on the B&H help desk, he is quick to identify IT problems and their root causes. If able as an administrator, he resolves desktop PC issues through remote desktop avoiding the further use of the organization’s already scarce resources.
Tamara Johnson
Jay was such a pleasure to work with. Every time I needed to call the IT Service Desk, I asked for him because I knew that he would fix the issue. And if he couldn't fix it right then, he would make sure things were resolved in a timely manner. Jay was also always polite, patient, and friendly. He never made me feel inferior or like I was wasting his time. Jay is that rare type of person that any company would be lucky to employ.
Boruch L. Berman
In Jay’s role on the B&H help desk, he is quick to identify IT problems and their root causes. If able as an administrator, he resolves desktop PC issues through remote desktop avoiding the further use of the organization’s already scarce resources.
Experience
-
B&H Photo Video
-
United States
-
Retail
-
700 & Above Employee
-
IS Service Desk
-
Jul 2005 - Present
Assist and company employees in resolving/troubleshooting computer issues. Request system permissions and procurement of applications/training for users. Use UNIX scripting to create logins for new employees and consultants. Use Active Directory to allow permissions for users to different parts of the IT network on site and off site. Plan and monitor the weekly schedule for team. Assist and company employees in resolving/troubleshooting computer issues. Request system permissions and procurement of applications/training for users. Use UNIX scripting to create logins for new employees and consultants. Use Active Directory to allow permissions for users to different parts of the IT network on site and off site. Plan and monitor the weekly schedule for team.
-
-
Education
-
1978 - 1981
Portland State University
B.S., Psychology/Sciences -
1976 - 1981
Portland State University
Bachelor of Science (B.S.), Psychology
Community
