Junior Designer

• Jul 2022 - Present

Drive product development activities through the development cycle. Assist and design in original art creation, hand-lettering and surface design. Highlight market trends and report new products on the market. Create PD direction when product development does not require custom design, and all needs a sample reference or color direction. Drive product development activities through the development cycle. Assist and design in original art creation, hand-lettering and surface design. Highlight market trends and report new products on the market. Create PD direction when product development does not require custom design, and all needs a sample reference or color direction.

Bartender

• Mar 2021 - Dec 2022

Talent Advisor

• Oct 2020 - Mar 2021

GEC Educator

• Jun 2020 - Sep 2020

- Provides high quality guest experience via phones, emails live chats and any future channels- Resolves guest's inquiries and concerns with a sense of urgency - Supports ecommerce guest experience through placing orders, setting up returns and troubleshooting- Multi-tasks and efficiently navigates through several programs and applications to providesolutions and tracking of guest interactions - Responsible for achieving personal productivity targets.- Ensures privacy practices are followed at all times to protect guest and company information.

Educator

• Nov 2019 - Sep 2020

- Prioritize connection and technical product education while building lifelong relationships between guest and brand- Anticipate guest's needs by listening intentionally and add value to guest experience- Engage guest in community experiences - Execute daily sales plans through dynamic floor coverage

Office Manager & Marketing

• Jan 2019 - Oct 2019

- Managed Quickbook and Outlook transactions - Performed customer service techniques through phone, email and face to face - Initiated an online presence through social media outlets and online sources. - Critiqued website by updating information and creating a visually appealing web base for customer satisfaction and accessibility. - Supported the customer service team by speaking with customers regarding their needs and presented services offered. - Managed Quickbook and Outlook transactions - Performed customer service techniques through phone, email and face to face - Initiated an online presence through social media outlets and online sources. - Critiqued website by updating information and creating a visually appealing web base for customer satisfaction and accessibility. - Supported the customer service team by speaking with customers regarding their needs and presented services offered.

H-E-B Environmental Affairs Intern

• Jun 2018 - Dec 2018

Interned for H-E-B's Environmental Affairs Department. - Assisted the HAZMAT (Hazardous Materials) training and development team by providing insight on effective strategies to get partners trained to perform their roles. - Providing support to updating partner training logs, training manuals and participating in facilitating drills during the HAZMAT training sessions. - Created Environmental Compliance documents referring to CFR to ensure regulations were being discussed and followed.

Learning Community Mentor

• Jul 2015 - May 2018

- Worked closely with first year college students in learning communities by bridging the gap between student and teacher relations as a mentor. - Provided aid for students in scheduling, student mentoring and being a reliable source of information regarding the university. - Obtained my CRLA (College Reading & Learning Association) Level II certificate by mentoring and completing a specific amount of training. - Worked closely with first year college students in learning communities by bridging the gap between student and teacher relations as a mentor. - Provided aid for students in scheduling, student mentoring and being a reliable source of information regarding the university. - Obtained my CRLA (College Reading & Learning Association) Level II certificate by mentoring and completing a specific amount of training.