Jax Flamm
Customer Advocacy Specialist at Winc Australia- Claim this Profile
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Bio
Susan Maguire
"Jax Flamm is extremely competent in her role as Customer Account Executive and I thoroughly enjoy working with her. In the two years I have worked with Jax, she has provided invaluable support to both me and my clients. Her approach to each task and attention to detail makes her a welcome addition to any organisation that is fortunate to have her"!
Aanchal Gupta
Jax is professional in everything she does. She us an excellent team player and is willing to assist wherever possible. She is a pleasure to work with and I would highly recommend her to any new team.
Susan Maguire
"Jax Flamm is extremely competent in her role as Customer Account Executive and I thoroughly enjoy working with her. In the two years I have worked with Jax, she has provided invaluable support to both me and my clients. Her approach to each task and attention to detail makes her a welcome addition to any organisation that is fortunate to have her"!
Aanchal Gupta
Jax is professional in everything she does. She us an excellent team player and is willing to assist wherever possible. She is a pleasure to work with and I would highly recommend her to any new team.
Susan Maguire
"Jax Flamm is extremely competent in her role as Customer Account Executive and I thoroughly enjoy working with her. In the two years I have worked with Jax, she has provided invaluable support to both me and my clients. Her approach to each task and attention to detail makes her a welcome addition to any organisation that is fortunate to have her"!
Aanchal Gupta
Jax is professional in everything she does. She us an excellent team player and is willing to assist wherever possible. She is a pleasure to work with and I would highly recommend her to any new team.
Susan Maguire
"Jax Flamm is extremely competent in her role as Customer Account Executive and I thoroughly enjoy working with her. In the two years I have worked with Jax, she has provided invaluable support to both me and my clients. Her approach to each task and attention to detail makes her a welcome addition to any organisation that is fortunate to have her"!
Aanchal Gupta
Jax is professional in everything she does. She us an excellent team player and is willing to assist wherever possible. She is a pleasure to work with and I would highly recommend her to any new team.
Credentials
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Mental Health First Aid
The Blueberry InstituteJun, 2022- Nov, 2024
Experience
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Winc Australia
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Australia
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Retail Office Equipment
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400 - 500 Employee
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Customer Advocacy Specialist
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Jun 2023 - Present
We are obsessed with the Customer experience and turning constructive feedback and pain points into resolutions for our customers and providing Customer insights back into the business on what our customers are saying, looking for improvements and better ways we can do things across our own processes and with our customers experiences with us.
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Customer Experience Coach
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Aug 2022 - Jun 2023
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Customer Experience Agent
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Sep 2021 - Aug 2022
Winc is a workplace supplies company. We source, package and deliver the best solutions and take care of everything a workplace needs to work, wherever work happens to be. By offering a comprehensive range delivered direct to your desktop or doorstep, Winc frees you up to do what you do best.
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Optus
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Australia
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Telecommunications
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700 & Above Employee
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Customer Account Executive
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Jan 2009 - Jul 2021
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Telstra
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Australia
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Telecommunications
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700 & Above Employee
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Customer Relations Executive
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Sep 1994 - Sep 2008
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Education
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Olympia Business College
Business Studies, Business/Office Automation/Technology/Data Entry -
Carmel School Perth
High School Certificate, High School/Secondary Diplomas and Certificates