Jax Flamm

Customer Advocacy Specialist at Winc Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Dianella, Western Australia, Australia, AU

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5.0

/5.0
/ Based on 2 ratings
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Susan Maguire

"Jax Flamm is extremely competent in her role as Customer Account Executive and I thoroughly enjoy working with her. In the two years I have worked with Jax, she has provided invaluable support to both me and my clients. Her approach to each task and attention to detail makes her a welcome addition to any organisation that is fortunate to have her"!

Aanchal Gupta

Jax is professional in everything she does. She us an excellent team player and is willing to assist wherever possible. She is a pleasure to work with and I would highly recommend her to any new team.

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Credentials

  • Mental Health First Aid
    The Blueberry Institute
    Jun, 2022
    - Nov, 2024

Experience

    • Australia
    • Retail Office Equipment
    • 400 - 500 Employee
    • Customer Advocacy Specialist
      • Jun 2023 - Present

      We are obsessed with the Customer experience and turning constructive feedback and pain points into resolutions for our customers and providing Customer insights back into the business on what our customers are saying, looking for improvements and better ways we can do things across our own processes and with our customers experiences with us.

    • Customer Experience Coach
      • Aug 2022 - Jun 2023

    • Customer Experience Agent
      • Sep 2021 - Aug 2022

      Winc is a workplace supplies company. We source, package and deliver the best solutions and take care of everything a workplace needs to work, wherever work happens to be. By offering a comprehensive range delivered direct to your desktop or doorstep, Winc frees you up to do what you do best.

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Customer Account Executive
      • Jan 2009 - Jul 2021

    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Customer Relations Executive
      • Sep 1994 - Sep 2008

Education

  • Olympia Business College
    Business Studies, Business/Office Automation/Technology/Data Entry
    1991 - 1992
  • Carmel School Perth
    High School Certificate, High School/Secondary Diplomas and Certificates
    1977 - 1990

Community

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