Javier Cruz
Regional Director at Ledgestone Hospitality- Claim this Profile
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Spanish -
Topline Score
Bio
Experience
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Ledgestone Hospitality
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United States
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Hospitality
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1 - 100 Employee
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Regional Director
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Sep 2022 - Present
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Holiday Inn Express
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United States
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Hospitality
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700 & Above Employee
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General Manager
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Jan 2019 - Present
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Regional Director
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Nov 2011 - Jan 2019
As Hotel General Manager I am responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Show less
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Regional Director
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Nov 2011 - Jan 2019
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Regional Director
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Nov 2011 - Jan 2019
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General Manager
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May 2010 - Nov 2011
Hotel Manager is responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Hotel Manager is responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.
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Wingate by Wyndham
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United States
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Hospitality
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300 - 400 Employee
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General Manager
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May 2009 - Nov 2010
Hotel Manager is responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Hotel Manager is responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.
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Education
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2007 - 2009
Pima Community College
Associate's degree, Business Administration and Management, General
Community
