Retail Operations Coordinator UK, Ireland, Scandinavia, Netherlands & Germany

• Sep 2021 - Present

Store Manager Selfridges

• Jun 2020 - Oct 2021

Store manager of the MAJE Store inside the luxury department store Selfridges London. I deliver values and numbers using both operational and communication skills, understanding the importance of an effective teamwork and monitoring the performance of customer service delivery, whilst monitoring business analytics to reflect changes in customer behaviours. My top priority is to ensure the best interest of the clientele and of the team, using calm professionalism and reliability.

Store Manager Harvey Nichols

• Sep 2019 - Jun 2020

Deparment Manager

• Jun 2015 - Sep 2019

Across the 5 years working in Zara (Inditex) I progressed swiftly from Sales Assistant to Department Manager within 6 months in the role. A main goal of pursuing a role in the UK was to further develop my English, whilst learning and developing skills in management, business analysis and interpreting data. Having quickly grasped a firm understanding in these fields enabled me to progress quickly in the business, with proven track records of exceptional sales in my region. I started in a small regional store in Cambridge and was nominated for transfer to bigger stores owing to my understanding of the business and client needs. After 2 years I transferred to the largest store in the UK, with the largest revenue which was made possible due to the skills in business and data analysis I had learnt and perfected across my time in the company. Show less

Cashier

• Dec 2014 - Jun 2015

Graphic Designer/Administrative

• Apr 2012 - Jan 2013

Administrative and freelance work as a graphic designer in the city hall of Piélagos in the sports department, performing an array of administrative tasks, managing sport activities, invoices, and employee payroll. Additionally designing advertisements for the multiple sporting events in the town hall. Administrative and freelance work as a graphic designer in the city hall of Piélagos in the sports department, performing an array of administrative tasks, managing sport activities, invoices, and employee payroll. Additionally designing advertisements for the multiple sporting events in the town hall.

Civil Engineer

• Feb 2012 - May 2012

Employee in an apprenticeship scheme, in the Science and Technology park in Santander (Spain). Main responsibilities including producing designs of engineering and industrial projects, focusing on the overall execution and undertaking of design ideas. Employee in an apprenticeship scheme, in the Science and Technology park in Santander (Spain). Main responsibilities including producing designs of engineering and industrial projects, focusing on the overall execution and undertaking of design ideas.

Quality and Environmental Manager

• Nov 2010 - Nov 2011

Internship in the FCC Construcción company, assisting the build of the Institute of Suances ( Suances, Cantabria), as an environmental coordinator and quality control, this included conducting monthly production to certify small surveying work, or any concerns that arose in the field. Internship in the FCC Construcción company, assisting the build of the Institute of Suances ( Suances, Cantabria), as an environmental coordinator and quality control, this included conducting monthly production to certify small surveying work, or any concerns that arose in the field.