Implementation and Training Specialist

• Apr 2022 - Present

Salon Owner

• Jan 2014 - Present

Manage daily salon operations, organizing stylists’ hours and planning for increased demand and peak times. • Recruit, hire and train hair stylists; maintain records, licenses and other documentation. • Provide services offered by the salon, including cutting, styling, etc. • Receive payments from clients and track all transactions; keep updated records of expenses and revenue. • Monitor supplies and inventory; order products to replenish stock. • Arrange for regular maintenance services for all equipment. • Market services, products and promotions. • Ensure the salon is clean and well maintained at all times. Show less

Cosmetology Instructor

• Aug 2016 - Feb 2022

Develop lesson plans and deliver instruction to cosmetology students; conduct lectures and in-salon demonstrations. • Oversee the cosmetology curriculum, advising on educational requirements, conducting orientation, observing the classroom and salon and maintaining student records. • Engage with students to ensure the best possible experience; motivate, mentor and coach students. • Complete administrative duties related to student enrollment, attendance, education and progress towards graduation, licensure and placement. • Support the school’s organizational goals for enrollment, key metrics and student outcomes. • Collaborate with management to drive retention and completion rates. • Ensure compliance with all policies and board regulations; enforce policies and procedures. • Assist with operational, educational, compliance and administrative duties. • Maintain professional integrity and participate in faculty meetings and professional development trainings. • Monitor students’ progress; adjust teaching methods to ensure students are learning and engaged Show less

Platform Educator

• Aug 2014 - Aug 2016

Provided instruction utilizing various teaching methods such as demonstrations and lectures. • Demonstrated technique and use of FHI Heat products; assisted in selling services and products. • Scheduled and attended various hair events, from hair shows to client meetings. • Ensured safe and sanitary practices when practicing cosmetology Provided instruction utilizing various teaching methods such as demonstrations and lectures. • Demonstrated technique and use of FHI Heat products; assisted in selling services and products. • Scheduled and attended various hair events, from hair shows to client meetings. • Ensured safe and sanitary practices when practicing cosmetology

Salon Coordinator/ Hair Stylist

• Oct 2012 - Aug 2013

Served salon customers with professional styling services. • Provided great customer service, building positive, inclusive and respectful relationships. • Worked to drive sales and profit for the salon. • Coached team members on delivering an amazing experience to customers. • Handled customer concerns and complaints, evaluating situations to exercise good judgment and decision making. Served salon customers with professional styling services. • Provided great customer service, building positive, inclusive and respectful relationships. • Worked to drive sales and profit for the salon. • Coached team members on delivering an amazing experience to customers. • Handled customer concerns and complaints, evaluating situations to exercise good judgment and decision making.