Jatoya Norris
Case Manager at PINECREST SUPPORTS AND SERVICES CENTER- Claim this Profile
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Bio
Experience
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PINECREST SUPPORTS AND SERVICES CENTER
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United States
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Medical Practices
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1 - 100 Employee
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Case Manager
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Jun 2020 - Present
Supervisory duties which include but are not limited to overseeing my team & making sure they are adhering to company policies while taking care of our residents; Resolve conflicts as they arise; Patient Care Advocate Supervisory duties which include but are not limited to overseeing my team & making sure they are adhering to company policies while taking care of our residents; Resolve conflicts as they arise; Patient Care Advocate
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Correctional Officer
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Sep 2019 - May 2020
• Supervise daily activities of inmates, ensuring that rules are adhered to • Ensure the whereabouts of all inmates at all times • Search inmates for contraband such as weapons and drugs • Enforce discipline and following operational protocol • Overseeing individuals who have been arrested and are awaiting trial or who have been sentenced to serve time in jail or prison • Supervise daily activities of inmates, ensuring that rules are adhered to • Ensure the whereabouts of all inmates at all times • Search inmates for contraband such as weapons and drugs • Enforce discipline and following operational protocol • Overseeing individuals who have been arrested and are awaiting trial or who have been sentenced to serve time in jail or prison
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Patient Service Representative
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Apr 2019 - Sep 2019
• Checking in and checking out patients • Scheduling appointments • Collecting payments (cash handling) • Checking in and checking out patients • Scheduling appointments • Collecting payments (cash handling)
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Shift Supervisor
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Sep 2010 - Apr 2019
• Responsible for client safety • Ensuring that all facility rules are adhered to with respect to HIPPA • Client advocate, the voice of reason • Reports to direct supervisor for all client needs and personnel matters • Responsible for client safety • Ensuring that all facility rules are adhered to with respect to HIPPA • Client advocate, the voice of reason • Reports to direct supervisor for all client needs and personnel matters
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Target
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Mexico
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Team Lead
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Aug 2009 - Aug 2010
• Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to shift manager • Ensured that pricing on shelves matched what was online and in sales ad • Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to shift manager • Ensured that pricing on shelves matched what was online and in sales ad
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Walgreens
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United States
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Retail
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100 - 200 Employee
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Lead Cashier
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May 2005 - Jun 2008
• Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to photo supervisor • Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to photo supervisor
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Education
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Upper Iowa University
Bachelor of Science - BS, Sociology