Jatoya Norris

Case Manager at PINECREST SUPPORTS AND SERVICES CENTER
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Contact Information
us****@****om
(386) 825-5501
Location
Alexandria, Louisiana, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Case Manager
      • Jun 2020 - Present

      Supervisory duties which include but are not limited to overseeing my team & making sure they are adhering to company policies while taking care of our residents; Resolve conflicts as they arise; Patient Care Advocate Supervisory duties which include but are not limited to overseeing my team & making sure they are adhering to company policies while taking care of our residents; Resolve conflicts as they arise; Patient Care Advocate

    • Correctional Officer
      • Sep 2019 - May 2020

      • Supervise daily activities of inmates, ensuring that rules are adhered to • Ensure the whereabouts of all inmates at all times • Search inmates for contraband such as weapons and drugs • Enforce discipline and following operational protocol • Overseeing individuals who have been arrested and are awaiting trial or who have been sentenced to serve time in jail or prison • Supervise daily activities of inmates, ensuring that rules are adhered to • Ensure the whereabouts of all inmates at all times • Search inmates for contraband such as weapons and drugs • Enforce discipline and following operational protocol • Overseeing individuals who have been arrested and are awaiting trial or who have been sentenced to serve time in jail or prison

    • Patient Service Representative
      • Apr 2019 - Sep 2019

      • Checking in and checking out patients • Scheduling appointments • Collecting payments (cash handling) • Checking in and checking out patients • Scheduling appointments • Collecting payments (cash handling)

    • Shift Supervisor
      • Sep 2010 - Apr 2019

      • Responsible for client safety • Ensuring that all facility rules are adhered to with respect to HIPPA • Client advocate, the voice of reason • Reports to direct supervisor for all client needs and personnel matters • Responsible for client safety • Ensuring that all facility rules are adhered to with respect to HIPPA • Client advocate, the voice of reason • Reports to direct supervisor for all client needs and personnel matters

    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Team Lead
      • Aug 2009 - Aug 2010

      • Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to shift manager • Ensured that pricing on shelves matched what was online and in sales ad • Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to shift manager • Ensured that pricing on shelves matched what was online and in sales ad

    • United States
    • Retail
    • 100 - 200 Employee
    • Lead Cashier
      • May 2005 - Jun 2008

      • Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to photo supervisor • Cash handling duties • Provided outstanding customer service • Balanced cash register at beginning and ending of shift • Promoted to photo supervisor

Education

  • Upper Iowa University
    Bachelor of Science - BS, Sociology
    2019 - 2023

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