Jatin Kukreja
Concierge at The Forest Hill Group- Claim this Profile
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Bio
Credentials
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Business-to-Business Sales (2017)
LinkedInFeb, 2023- Nov, 2024
Experience
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The Forest Hill Group
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Canada
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Hospitality
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100 - 200 Employee
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Concierge
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Dec 2022 - Present
As a concierge, I provide exceptional customer service and personalized assistance to guests, ensuring that their stay is both comfortable and enjoyable. Whether working in a hotel, resort, or luxury apartment building, I strive to exceed expectations and anticipate the needs of each guest. As a Concierge at a luxury hotel, I was responsible for: • Greeting and welcoming guests, providing exceptional customer service and assisting with check-in and check-out procedures. • Coordinating guest requests such as transportation, restaurant reservations, and entertainment tickets to ensure a memorable and enjoyable stay. Show less
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RBC
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Canada
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Banking
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700 & Above Employee
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Customer Service Representative
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Sep 2022 - Dec 2022
As a Customer Service Representative Intern at RBC Bank, I had the opportunity to provide exceptional service to valued clients while gaining valuable hands-on experience in the banking industry. Responsibilities: • Engaged with customers in a friendly and professional manner, both in-person and over the phone. • Assisted customers with their banking needs, including transactions such as deposits, withdrawals, and fund transfers. • Provided prompt and accurate information to customers regarding their accounts, products, and services. • Resolved customer inquiries and complaints effectively and efficiently. • Educated customers about various banking products and services, helping them make informed decisions. • Collaborated with team members to ensure smooth and efficient operations. • Adhered to bank policies, procedures, and regulatory requirements. Show less
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Crew Member
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Feb 2022 - Aug 2022
As a McDonald's crew member, I gained valuable experience working in a fast-paced, customer-focused environment. Through my role, I was responsible for: • Take and process customer orders accurately and efficiently using the POS system. • Prepare and serve food and beverages to customers, ensuring high quality and adherence to food safety standards. As a McDonald's crew member, I gained valuable experience working in a fast-paced, customer-focused environment. Through my role, I was responsible for: • Take and process customer orders accurately and efficiently using the POS system. • Prepare and serve food and beverages to customers, ensuring high quality and adherence to food safety standards.
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Education
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Seneca College
• General business, Business/Commerce, General -
Seneca College
Diploma of Education, Business, Management, Marketing, and Related Support Services -
Vidya Niketan Senior Secondary School
• Higher secondary school certificate, Business/Commerce, General