Experience

Integon Service Co.

• Mexico
• Insurance
• 100 - 200 Employee

• Sales Support Supervisor

  • Jul 2021 - Present

  I manage a team of young professionals striving for excellence to support our Mid-Market sales team. Responsible for: -Ensuring consistency in quote reporting and meeting turnover time. -Creating a positive and harmonious environment for the team. -Providing constant training and feedback on individual performance. -Organizing activities that promote team integration. -Managing payroll report accuracy. -Enforcing sanctions based on company policies. I manage a team of young professionals striving for excellence to support our Mid-Market sales team. Responsible for: -Ensuring consistency in quote reporting and meeting turnover time. -Creating a positive and harmonious environment for the team. -Providing constant training and feedback on individual performance. -Organizing activities that promote team integration. -Managing payroll report accuracy. -Enforcing sanctions based on company policies.



Call Center Services International

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Operations Supervisor

  • Mar 2020 - Mar 2021

• Training and Development Specialist

  • Dec 2018 - Apr 2020

  Responsible for the development of new hires by instilling the work culture of our organization in a fun and engaging way.



Allied Customer Solutions

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Recruitment Specialist

  • Oct 2018 - Dec 2018

  Responsible for the hiring and onboarding process for new hires, headcount reports and social media management. Responsible for the hiring and onboarding process for new hires, headcount reports and social media management.



Telvista

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Human Resources Recruiter

  • Feb 2016 - Sep 2018

• Operations Trainer

  • Mar 2015 - Feb 2016

• Technical Support Agent

  • Apr 2012 - Mar 2015