Jasprit Singh, (PMP)

Project Professional at Rolls Right Trucking est. 1976
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Contact Information
us****@****om
(386) 825-5501
Location
Surrey, British Columbia, Canada, CA
Languages
  • Punjabi -
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency

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Credentials

  • Project Management Professional (PMP)®
    Project Management Institute
    Aug, 2023
    - Nov, 2024

Experience

  • Rolls Right Trucking est. 1976
    • Canada
    • Truck Transportation
    • 1 - 100 Employee
    • Project Professional
      • Jan 2023 - Present

      Working as Project/Transformation team member to lead and improve various improvement projects and providing guidance and leadership various departments. Working as Project/Transformation team member to lead and improve various improvement projects and providing guidance and leadership various departments.

  • Genpact
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Assistant Vice President
      • Apr 2022 - Sep 2022

      Finance and Operations lead- managed the operations and service delivery of EMEA region for Accounts Payable process for a large consumer based industry.Ensured all SLA and KPIs are met as per the contract and project is delivered to meet the AOI targets.Reviewed the reporting before discussion with key stakeholders and proposed solutions and plan on challenges and growth initiatives

    • Senior Manager
      • Jul 2020 - Mar 2022

      Proficient at leading teams for running successful process operations & experience of transitions, customer relationship and managing Financial Operations, OTC & P2P for business excellence in India and USA. As a member of the senior management team, I was responsible for developing and implementing plans, policies and procedures in these areas to improve the institution's financial management strategy, contribute to the development of the organization's growth and strategic goals, and ensure strong outcomes. Show less

    • Program Project Manager
      • Aug 2019 - Jul 2020

      Worked as a Project Manager for Standardization of Global Business Processes for P2P and C2C tower and this includes managing project governance with key stakeholders on weekly and monthly basis, ensuring project team is adhering to daily/weekly/monthly deliverables. Also, managing risk, action items and deliverables and ensuring project is per timelines and responsible for proactive closure of risks and involving key stakeholders for agreement

  • Genpact US LLC
    • 1 - 100 Employee
    • Project Manager
      • Jun 2016 - May 2019

      Managing the end to end process transitioned to ensure smooth delivery, healthy client relationship, zero escalations and being the face of organization go beyond to identify improvement opportunities. Managing the end to end process transitioned to ensure smooth delivery, healthy client relationship, zero escalations and being the face of organization go beyond to identify improvement opportunities.

  • Genpact
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Manager
      • Apr 2015 - May 2016

      Worked as a Process Domain consultant for ERP implementation of client for EMEA region.

    • Manager Reengineering
      • Mar 2012 - Mar 2015

      Domain ExpertiseIndustry Best practice and solutions Process consultantShared service center expert

    • Assistant Manager
      • Aug 2009 - Feb 2012

       Monthly dashboards review and Preparation. Snapshot of SLA targets, uploads, accuracy and other process metrics) Month end reporting Team performance review and quality check. P2P and O2C reports and analysis Reconciliation of various process reports

  • IBM
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Assistant Manager
      • Mar 2009 - Aug 2009

       Monthly Review presentations (MRM) of the process with Higher Management. Monthly SLA’s. Goal Setting, PBC (Personal Business Commitment) and designing of the Stack Parameters for the Team Members. Daily and monthly Governance model review.

    • Team Lead
      • Jan 2007 - Feb 2009

       Team Management of 19 members. Billing, Head Count and Seat Utilization file for the whole Process. Training on the new processes to the Team Members. RU summary, Dashboard, Review reports and other reports for the process/team

    • Senior Executive
      • Sep 2005 - Dec 2006

       (A/R and A/P) for Columbia Gas Company based in US. Daily reports for the volumes received and closing balance. Allocation among the team members based on the volumes received. SIPOC’s, KT’s creation and updation. Training new team members

  • Green Cellular
    • Faridabad Area, India
    • Branch Incharge
      • Dec 2002 - Aug 2005

       Managing Billing Operations, discrepancy, Payments of the Front end customers.  Handling daily cash and day-to-day Accounting operations of Showroom.  Managing & achieving the desired Service Level by Coordinating with the Sales, Retention, Customer Care and Finance departments to give best customer care to Front end customers.  Training of the new Staff at the front desk and co-coordinating with the subordinates.  Preparing Daily MIS for Idea Prepaid and Postpaid Replacement Sims - ensure updating of database for accountholder. Show less

Education

  • ISEL Global
    Green Belt Certification, Green Belt Certification
    2020 - 2020
  • Institute of Management Technology, Ghaziabad
    Advance Diploma in Business Management, Operations Management and Supervision
    2002 - 2005
  • Shaheed Bhagat Singh College
    Bachelor of Commerce (B.Com.), Accounting and Finance
    1999 - 2002

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