Jasper van Honk

Copywriter at Unmute You
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Contact Information
us****@****om
(386) 825-5501
Location
Antwerp Metropolitan Area, BE
Languages
  • Dutch Native or bilingual proficiency
  • English Full professional proficiency
  • French Limited working proficiency

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Bio

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Credentials

  • Historical European Literature 2018-2019: Great Characters
    Ghent University
    Jul, 2019
    - Oct, 2024
  • Designing Business Models for the Digital Economy
    SAP
    Nov, 2018
    - Oct, 2024
  • Animator in het jeugdwerk (Youth Animator)
    Vlaamse overheid
    Apr, 2012
    - Oct, 2024

Experience

    • Belgium
    • Marketing Services
    • 1 - 100 Employee
    • Copywriter
      • Jan 2022 - Present

      As a Technical Copywriter, I am responsible for writing, editing, and proofreading content pieces related to innovative IT products and services. These subjects include (but are not limited to) DevOps, AI, ML, application modernisation, and databases. I also help our customers with their communication strategy by determining or fine-tuning their tone of voice, both in isolated projects and on a recurring consultancy basis. Finally, I am responsible for organising and maintaining the documentation and knowledge sharing on our internal Confluence space through templates and space management. Primary tools used: • Various word processors, proofreading tools, and corpus-based software to assess natural language • Generative AI tools such as ChatGPT and the brilliantly named Jasper.ai • Atlassian Confluence Cloud and JIRA for collaboration purposes • Slack for internal communication Show less

    • Ukraine
    • Advertising Services
    • Technical Writer
      • Dec 2020 - Dec 2021

      As a Technical Writer, I was part of the Documentation & Training team and the Product Knowledge department, and responsible for writing the majority of new documentation. My responsibilities included: • Proofreading release notes written by developers and consultants • Writing end user and key user documentation based on those release notes for both internal and external documentation spaces • Devising and executing a broader, long-term documentation strategy: improving (and replacing where necessary) existing documentation best practices, guidelines, tools, and methodologies, resulting in the creation of a “Documentation Hub”. • Revising and updating the documentation-adjacent “Writing Good Notes” and “Technical English” courses for internal stakeholders (direct colleagues and partner firm employees) • Proofreading existing Confluence documentation and MarCom materials (such as our weekly internal newsletter) • Creating and proofreading course materials: PowerPoint, e-learnings, and so-called “Instructables” (short 30-second videos) Primary tools used: • Atlassian JIRA and Confluence for documentation purposes • Adobe Captivate for learning material creation Show less

    • Italy
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Training & Documentation Consultant
      • Sep 2019 - Aug 2020

      As a Training & Documentation "Satellite" for two industry solutions (OMP for Chemicals and OMP for Life Sciences), I was responsible for building bridges between these competence centers and the central Training & Documentation team. My responsibilities included: • Writing topic-based documentation at a user and configuration level • Proofreading legacy documentation while brainstorming ways to deal with the backlog • Training both colleagues and customers in parts of the generic version of our core application • Creating and proofreading course materials: e-learnings, PowerPoints, and handouts • Besides these regular responsibilities, I started projects related to technical writing guidelines, language policy, and tone of voice. Primary tools used: • MadCap Flare for documentation purposes • Articulate Storyline for course material creation Read the interview with my colleague Barbara below for a description of satellites and their role in OMP. Show less

Education

  • Ghent University
    Master of Arts - MA, Dutch & English Language and Literature
    2013 - 2017
  • Hogeschool Gent
    Postgraduate, IT Management
    2018 - 2019
  • CVO Kisp Gent
    Teacher's Degree, Education
    2017 - 2018
  • Sint-Lodewijkscollege Brugge
    High School Diploma, Latijn - Moderne Talen (Latin and Modern Languages)
    2007 - 2013

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