Jasper van Honk
Copywriter at Unmute You- Claim this Profile
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Dutch Native or bilingual proficiency
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English Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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Historical European Literature 2018-2019: Great Characters
Ghent UniversityJul, 2019- Oct, 2024 -
Designing Business Models for the Digital Economy
SAPNov, 2018- Oct, 2024 -
Animator in het jeugdwerk (Youth Animator)
Vlaamse overheidApr, 2012- Oct, 2024
Experience
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Unmute You
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Belgium
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Marketing Services
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1 - 100 Employee
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Copywriter
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Jan 2022 - Present
As a Technical Copywriter, I am responsible for writing, editing, and proofreading content pieces related to innovative IT products and services. These subjects include (but are not limited to) DevOps, AI, ML, application modernisation, and databases. I also help our customers with their communication strategy by determining or fine-tuning their tone of voice, both in isolated projects and on a recurring consultancy basis. Finally, I am responsible for organising and maintaining the documentation and knowledge sharing on our internal Confluence space through templates and space management. Primary tools used: • Various word processors, proofreading tools, and corpus-based software to assess natural language • Generative AI tools such as ChatGPT and the brilliantly named Jasper.ai • Atlassian Confluence Cloud and JIRA for collaboration purposes • Slack for internal communication Show less
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Sofico
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Ukraine
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Advertising Services
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Technical Writer
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Dec 2020 - Dec 2021
As a Technical Writer, I was part of the Documentation & Training team and the Product Knowledge department, and responsible for writing the majority of new documentation. My responsibilities included: • Proofreading release notes written by developers and consultants • Writing end user and key user documentation based on those release notes for both internal and external documentation spaces • Devising and executing a broader, long-term documentation strategy: improving (and replacing where necessary) existing documentation best practices, guidelines, tools, and methodologies, resulting in the creation of a “Documentation Hub”. • Revising and updating the documentation-adjacent “Writing Good Notes” and “Technical English” courses for internal stakeholders (direct colleagues and partner firm employees) • Proofreading existing Confluence documentation and MarCom materials (such as our weekly internal newsletter) • Creating and proofreading course materials: PowerPoint, e-learnings, and so-called “Instructables” (short 30-second videos) Primary tools used: • Atlassian JIRA and Confluence for documentation purposes • Adobe Captivate for learning material creation Show less
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OMP
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Italy
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Training & Documentation Consultant
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Sep 2019 - Aug 2020
As a Training & Documentation "Satellite" for two industry solutions (OMP for Chemicals and OMP for Life Sciences), I was responsible for building bridges between these competence centers and the central Training & Documentation team. My responsibilities included: • Writing topic-based documentation at a user and configuration level • Proofreading legacy documentation while brainstorming ways to deal with the backlog • Training both colleagues and customers in parts of the generic version of our core application • Creating and proofreading course materials: e-learnings, PowerPoints, and handouts • Besides these regular responsibilities, I started projects related to technical writing guidelines, language policy, and tone of voice. Primary tools used: • MadCap Flare for documentation purposes • Articulate Storyline for course material creation Read the interview with my colleague Barbara below for a description of satellites and their role in OMP. Show less
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Education
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Ghent University
Master of Arts - MA, Dutch & English Language and Literature -
Hogeschool Gent
Postgraduate, IT Management -
CVO Kisp Gent
Teacher's Degree, Education -
Sint-Lodewijkscollege Brugge
High School Diploma, Latijn - Moderne Talen (Latin and Modern Languages)