Experience

Alphabet Nederland

• Netherlands
• Financial Services
• 100 - 200 Employee

• Product Manager

  • Nov 2022 - Present

  Breda, North Brabant, Netherlands

• Commercial Employee Corporate Carsharing

  • Mar 2017 - Nov 2022

  Breda Area, Netherlands As Commercial Employee Corporate Carsharing I am involved to the daily processes around the product to ensure the quality of AlphaCity, the carsharing solution of Alphabet. Operational customer support, creation of management reports, and problem solving and handling of questions/ complaints are some tasks which contribute to this. Furthermore I take part of international work meetings related to corporate carsharing and visit (potential) customers to inform about- and demonstrate the AlphaCity… Show more As Commercial Employee Corporate Carsharing I am involved to the daily processes around the product to ensure the quality of AlphaCity, the carsharing solution of Alphabet. Operational customer support, creation of management reports, and problem solving and handling of questions/ complaints are some tasks which contribute to this. Furthermore I take part of international work meetings related to corporate carsharing and visit (potential) customers to inform about- and demonstrate the AlphaCity product. At the beginning of 2021 product management tasks of AlphaCity are added to my function. For instance, working on product- and process opportunities to improve AlphaCity, and developing new propositions to enlarge the market potential are some new responsibilities.



Google

• United States
• Software Development
• 700 & Above Employee

• Field Operations Associate (working for Google through Adecco)

  • Jun 2016 - Dec 2016

  Liaising with a team under Google maps working to improve location accuracy. Key Responsibilities: - Representing Google when working with clients - Respond and react to customers’ needs on short notice - Domestic/ International independent or group travel - Planning and organisation personal schedule - Working with technology that will shape and change the way we use Google maps for the future - Effective communication skills to resolve potential problems and to… Show more Liaising with a team under Google maps working to improve location accuracy. Key Responsibilities: - Representing Google when working with clients - Respond and react to customers’ needs on short notice - Domestic/ International independent or group travel - Planning and organisation personal schedule - Working with technology that will shape and change the way we use Google maps for the future - Effective communication skills to resolve potential problems and to meet client needs - Identify recurring problems and work with team to make improvements - Liaising with team regarding logistical operations - Data collection using proprietary software - Installing and testing hardware (requires use of technical/ installation equipment) - Flexibility to adapt to changing working requirements - Ability to efficiently plan, document, and communicate project status Show less



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Internship

  • Jan 2010 - Jun 2010

  Breda Area, Netherlands Supporting the Marketing Vehicle Distribution department of the BENELUX with their daily activities. These activities included setting up a cashflow on weekly base, controlling the pipeline of Opel cars, managing the stock of cars and making an overview about weekly sales of Opel cars. Additional, I spent 20 percent of my time on an independent assignment. The objective of this assignment was to make forecasting in a particular field of the pipeline more accurately.