Experience

Workato

• United States
• Software Development
• 700 & Above Employee

• GTM Enterprise Architect

  • Oct 2022 - Present

  Remote



Express Integrations

• Company Owner

  • Jan 2021 - Present

  Massachusetts, United States Having spent nearly 10 years working for large software companies on various internal application teams, I now run my own software engineering, web development, and integrations consulting company. I assist smaller organizations in optimizing their business processes, integrating their apps, and automating workflows. I also do small scale app development when required.



HubSpot

• United States
• Software Development
• 700 & Above Employee

• Technology Strategist

  • Apr 2021 - Oct 2022

  Massachusetts, United States

• Principal Business Systems Analyst

  • Jul 2020 - Apr 2021

  Cambridge, Massachusetts, United States My role as Principal Business Systems Analyst is focused on technical leadership and providing best-in-class automations and solutions at scale to support our internal teams. Areas of focus include Core IT/HelpDesk, Recruiting, HR, Finance, Legal, and L&D

• Technical Product Manager

  • Jun 2019 - Jul 2020

  Greater Boston Area

• Senior Business Systems Analyst

  • Feb 2015 - Jun 2019

  Cambridge, MA My role as a Business Systems Analyst on HubSpot's Business Operations team is supporting our world class Sales and Marketing teams on the tools they use to be successful. My responsibilities include configuring systems, analyzing problems, scoping out solutions, and building those solutions for our internal customers. ►Executed Salesforce.com customization and configuration requests for Sales & Marketing teams ►Conducted discovery sessions, documented business processes, gathered… Show more My role as a Business Systems Analyst on HubSpot's Business Operations team is supporting our world class Sales and Marketing teams on the tools they use to be successful. My responsibilities include configuring systems, analyzing problems, scoping out solutions, and building those solutions for our internal customers. ►Executed Salesforce.com customization and configuration requests for Sales & Marketing teams ►Conducted discovery sessions, documented business processes, gathered requirements, and created Salesforce.com functional designs using Apex, Visualforce, HTML, CSS, Javascript, AJAX and system configurations ►Build and deploy daily change sets in an agile development environment ►Developed external API calls to Salesforce to optimize the user creation and management process ►Administered, customized, and managed the internal issue tracking system, JIRA, for the Business Operations team ►Performed detailed analysis and replacement of obsolete software packages and metadata within Salesforce ►Created custom reports and analytics to assist in key metrics gathering



Sovos

• Product Owner

  • Jun 2013 - Feb 2015

  Wilmington, MA ►Leads technical product management as product owner for enterprise software application in Agile development team. Responsible for technical application of product strategy including release planning, product roadmap, requirements documentation, user stories, stakeholder identification, market impact analysis, and Greenfield/Whitespace/ROI determination for all product enhancements, bug fixes, and multiple product backlogs. Products under management have included premise, web, and SaaS/PaaS… Show more ►Leads technical product management as product owner for enterprise software application in Agile development team. Responsible for technical application of product strategy including release planning, product roadmap, requirements documentation, user stories, stakeholder identification, market impact analysis, and Greenfield/Whitespace/ROI determination for all product enhancements, bug fixes, and multiple product backlogs. Products under management have included premise, web, and SaaS/PaaS applications. ►Technical experience managing products includes Java, C, SQL, REST, agnostic API, JBOSS, SAP, Oracle R12, IBM Websphere, Bladelogic, JD Edwards, Peoplesoft, Windows Server, Red Hat, AIX, Suse, Solaris, HP, Web Services Client, Salesforce, Atlassian, Intaact, Experian, Rackspace. - Performed development tasks to fix bugs and resolve client issues ►Software management experience includes - Technical Product Management of Software as a Service (SaaS) Platform for Enterprise Client Solutions - Implementation of Robot Framework with Selenium and REST for automated testing - Product Management of Salesforce Applications for Product Development/Product Management - Product Management of Atlassian Applications (incl. Jira and Confluence) - Enhancement of Third Party Integrations/Adapters Health for App, Mid-Tier, Database Levels - Enhancement of REST API and Agnostic Interfacing - Agile Product Management for Product Roadmap Implementation and Release Planning - Requirements Design/POC for Expansion of New Market Add-On Applications - Product Management of Partnership Agreements (incl. Application and Support) - Product Management of Internal Development Team for Development and UAT - Strategic Planning for Go-To-Market of Multi-Product Line Enterprise Application ►Regularly lead cross departmental cooperation for go to market product delivery, ROI determination, client relations management, internal applications development, strategic management of product line. Show less



PG Trionic

• Printed Circuit Board Analyst and Tester

  • May 2012 - Jan 2013

  Essex, MA ►Managed the assembly, programming, and testing of electronic control modules for construction equipment. Performed circuit analysis and error determination in problem PCBs. Constructed test modules for control systems, greatly increasing throughput of quality control. Facilitated packaging and shipping department to ensure timely order fulfillment.