Cidermaker

• Nov 2022 - Present

Senior Product Manager

• Oct 2020 - Nov 2022

Director of Operations

• Sep 2018 - Apr 2020

Worked under CPO and CEO to support cross-team collaboration and projects in a start-up environment - Supported sales teams as a liaison to the product organization - Developed and grew relationships across executive, project management, information technology, security, and procurement sales influencers and stakeholders - Identified and planned for new client product needs - Led strategic analysis and product-fit conversations - Drafted client requirements and product needs into detailed Statements of Work - Created client sales presentation collateral and messaging in collaboration with marketing, product, and sales teams - Organized and led the cross-functional teams to complete all RFI and RFPs - Negotiated contract terms and drafted necessary contract changes for 12 major agreements with a total potential value of >$2m ARR Show less

Senior Director of Integration Solutions

• Jul 2015 - May 2018

Key Accomplishments: Directed the development, go-to-market strategy, and implementation plan for 4 new products comprised of back-end data exchange between systems and user workflow Grew the number of unique live products from 3 across 3 clients to 28 across 13 clients in two years Set up key success metrics in collaboration with all key stakeholders, which demonstrated improvements to: Patient care - 30% improvement in high-quality patient visits resulting in yearly recognized revenue increase of ~$4.3 million for a population of 10k patients Data quality - 10% reduction in false-positive care gaps, resulting in time-savings of ~800 hours per year saved per 10k patients for each physician practice Leadership Responsibilities Identify opportunities to help clients build an effective and sustainable value-based business based on data Create an ongoing marketing strategy for the product line to demonstrate the value of a data-driven approach to patient visits, targeted to the acquisition of new business and deepening existing client partnerships Define product pricing and scoping strategy by working across business, product development, and clinical subject matter experts Identify, scope, and gather requirements for new product development/workflow solutions Identify and develop strategic partnerships with external vendors to support Evolent’s suite of services, including negotiation and execution of business associate agreements and the terms of the relationship Client Delivery Responsibilities Develop and manage the sales-to-implementation conversion, project kick-off, and scoping process to ensure each project is designed to meet client goals/metrics Provide oversight of all practice-based product implementation efforts across clients to ensure successful and on-time project delivery Manage staffing and deployment of team members across clients Show less

Senior Consultant

• Oct 2015 - Mar 2016

Delivered strategic application expertise to clients implementing/planning to implement Epic’s Healthy Planet population management product Developed and implemented customized timelines and project plans for core application product as well as reporting and data warehouse Analyzed business, regulatory, and quality needs and translated into Epic configuration Developed population health solutions marketing materials and program roadmap with marketing, business development, and account managers to communicate consulting offerings to prospective population health clients Show less

Solutions Manager

• Apr 2014 - Jul 2015

Product Owner and Agile software development processes lead Designed and implemented testing solutions, including testing of infrastructure, business requirements, data interchange, data conversion, user acceptance, usability, and performance Coordinated communication across multiple channels to the community of members, employers, and state agency partners associated with the implementation Product Owner and Agile software development processes lead Designed and implemented testing solutions, including testing of infrastructure, business requirements, data interchange, data conversion, user acceptance, usability, and performance Coordinated communication across multiple channels to the community of members, employers, and state agency partners associated with the implementation

Project Manager

• Aug 2006 - Apr 2014

Ambulatory Clinical Applications - Application Manager Specialized in Population Health Management/Healthy Planet, Patient Centered Medical Home, E-Prescribing, and Cogito Reporting Tools Ambulatory Clinical Applications - Application Manager Specialized in Population Health Management/Healthy Planet, Patient Centered Medical Home, E-Prescribing, and Cogito Reporting Tools

Intern

• Jun 2005 - Aug 2005

Marketing Intern Marketing Intern