Experience

Symbiosis UK

• United Kingdom
• Events Services
• 1 - 100 Employee

• Business Development Account Manager

  • Feb 2015 - Present

  Based in the heart of London, Symbiosis, a full service agency for all you exhibition, conference, seminars, outdoor events, hospitality, experiential, forums, road show needs. Symbiosis is UK based with global reach. Skilled in delivering every element whether you’re looking for an essential roller banner, modular stand for purchase or even a bespoke two-storey custom built display stand.Taking my knowledge from previous companies, Symbiosis is an agency which strongly believes in growing relationships. As a Business Development Account Manager, I have been brought into the company to expand the portable side of the business as well as offering our services to different business sectors. Whether a potential client would like to meet face to face, discuss their requirements by telephone or email, I am able to listen, ask questions and provide a realistic design within budget still providing that extra service. I am an honest and reliable Account Manager, making sure I never let my clients down. Joining the Symbiosis team, I have seen that they also believe in the same as I do… Attention to Detail & Customer Service.



Clearview Expo Services

• Events Services
• 1 - 100 Employee

• Sales Account Manager

  • Mar 2014 - Feb 2015

  At Clearview we Specialise in Delivering and Installing Modular and Custom Exhibitions Stands Globally. We are not the biggest Exhibition Company in the world, but we try harder. My role is to gain new business for Clearview Expo by effective communication with new and existing clients across a range of diverse industries and public sector organisations, to listen to their needs and to provide sound advice and comprehensive solutions for their exhibition, conference and special promotional display projects.On receipt of an order, I liaise with customers throughout the implementation (Project Management) process to final delivery to ensure a smooth completion of each project and to make sure that our clients are satisfied with all aspects of the service provided.I am a firm believer in building strong business relationships with clients and enjoy helping them to achieve their marketing objectives.Aside from Sales, at the start of working for Clearview, my first project was in charge with creating a new website solely for Portable Displays - to help target audiences who require display or truss products, making the site easy to navigate, a download option for various products with information, making sure the content was easy to update (CMS) and making sure the site is fully responsive (optimised for desktop, tablet and mobile). You can see the work by viewing www.clearviewdisplays.com



Expositionists International LLP

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Sep 2010 - Mar 2014

  I am an enthusiastic, results-orientated, marketing professional, who believes that customer satisfaction is the principal ingredient for success.My role is to gain new business for Expositionists International by effective communication with new and existing clients across a range of diverse industries and public sector organisations, to listen to their needs and to provide sound advice and comprehensive solutions for their exhibition, conference and special promotional display projects.On receipt of an order, I liaise with customers throughout the implementation process to final delivery to ensure a smooth completion of each project and to make sure that our clients are satisfied with all aspects of the service provided.I am a firm believer in building strong business relationships with clients and enjoy helping them to achieve their marketing objectives.



TUI Travel PLC

• Summer & Winter Representative

  • Nov 2006 - May 2010

  Worked in several resorts in Austria including Obergurgl, Mayrhofen, Saalbach/Hinterglemm, Seefeld and Kitzbuhel.Responsible for arrival and departures of guests to and from airport to resort.Head of Ski Guiding (3 times a week)Setting up suppliers for guest entertainment.Organising after summer and ski activities for guests including Wine Tasting, Carving Clinic, Ski/Cycle Away Days, Quiz Nights, Bowling etcSelling a wide range of optional services to guests to meet agreed targetsMaintaining excellent relationships with hotels and local staff.Administrative duries including Customer Service & Health & Safety reports.I was awarded commendations as a ‘Rep. of Outstanding Customer Service’ several times.Giving advice to guests, arranging special entertainment events & solving operational & customer related matters including complaints.Summer of 2008 I returned back to the UK to work for Thorn Lighting, returning back to Austria in January 2009.



Thorn Lighting

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 300 - 400 Employee

• Sales Coordinator

  • Jun 2008 - Jan 2009

  Dealing with sales enquiries, following up sales leads, helping the Sales Force & liaising with other Company Depts. & Suppliers to initiate & progress required actions.Whilst working for Thorn Lighting, I gained useful commercial & sales experience in an industrial B2B environment. The job required the ability to multitask, to have a strong sales orientation & to be able to work accurately under pressure.One of my key priorities was to build good relationships with customers both by phone & occasionally by personal contact.