Experience

Payment Savvy

• United States
• Financial Services
• 1 - 100 Employee

• Vice President of Business Development

  • Jan 2017 - Present



LexisNexis Risk Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Executive

  • Jul 2015 - Nov 2016

  I am responsible for New Business development in the Financial Services vertical for Cross Markets. I currently support the South National Sales Team. My goal is to drive revenue and identify new opportunities within the territory. I help potential customers compliment and/or enhance existing strategies and workflows using LexisNexis Risk Solutions. I am responsible for New Business development in the Financial Services vertical for Cross Markets. I currently support the South National Sales Team. My goal is to drive revenue and identify new opportunities within the territory. I help potential customers compliment and/or enhance existing strategies and workflows using LexisNexis Risk Solutions.



Authorize Express LLC

• United States
• Financial Services

• Director of Call Center Services

  • Sep 2012 - Jul 2014

  Responsibilities included overseeing all call center operations, conducting training classes and creating all call center training material. Other duties included Loan Processing, Compliance, Quality Assurance, Website Maintenance and Collections. Our goal was to create an Integrated consumer finance platform that connected Billers, Borrowers and Lenders with an easy to use online service. Responsibilities included overseeing all call center operations, conducting training classes and creating all call center training material. Other duties included Loan Processing, Compliance, Quality Assurance, Website Maintenance and Collections. Our goal was to create an Integrated consumer finance platform that connected Billers, Borrowers and Lenders with an easy to use online service.



BillingTree | A REPAY Company

• United States
• Financial Services
• 1 - 100 Employee

• Strategic Alliance Manager

  • 2009 - 2012

  Responsible for managing and maintaining all current collections software, IVR and vendor integrations. Prospecting new Strategic Alliance integrations at industry related conferences and trade shows nationwide: - Strategic Alliance Maintenance - Collections Software Integrations and Version Updates - Project Management - Payment Services Sales - Prospecting Responsible for managing and maintaining all current collections software, IVR and vendor integrations. Prospecting new Strategic Alliance integrations at industry related conferences and trade shows nationwide: - Strategic Alliance Maintenance - Collections Software Integrations and Version Updates - Project Management - Payment Services Sales - Prospecting



The CMI Group, Inc.

• United States
• Financial Services
• 100 - 200 Employee

• Director of Operations

  • Jun 2001 - Apr 2008

  Responsible for overseeing all call center operations and managing 100+ employees, managers, supervisors and compliance representatives in multiple locations. Call Center consisted of 1st party, 3rd party, Customer Service and Telemarketing representatives over several different clients and campaigns. 1st/3rd party compliance duties included responding to disputes, AG complaints, FDCPA, FCRA, TCPA and E-Oscar. Daily training, training material, scripting, new hire program responsibilities, Quality Assurance and P&L. Show less