Experience

Palantir Technologies

• United States
• Software Development
• 700 & Above Employee

• Recruiting Coordinator

  • May 2022 - Present

  CURRENT VENTURE: July 2023 - Present •Engineering - Early Talent, USA 2023/2024 Season -Product Athena (formerly Gotham) -Product Infrastructure PAST VENTURES: January 2023 - July 2023 •Sales - US Commercial -Account Executives -Account Directors January 2023 - March 2023 •Internal Development -Finance -Administration/ Executive Support September 2022 - January 2023 •Engineering - Early Talent, East Coast 2022/2023 Season -Forward Deployed Software Engineers - United States Government -Software Engineers - Product Gotham May 2022 - September 2022 •Internal Development -Finance At Palantir, we’re passionate about building software that solves real problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. https://www.palantir.com Show less



City and County of San Francisco

• United States
• Government Administration
• 700 & Above Employee

• San Francisco 311 Customer Service Agent

  • Oct 2021 - Apr 2022

  -Processed service requests from patrons and constituents requiring government services and information provided by the City and County of San Francisco -Advised City and County residents through complex processes owned across 20+ different support agencies -Coordinated with City and County agencies to respond to a variety of emergency events -Triaged calls through operation of a comprehensive Customer Relations Management system addressing concerns including non-emergency police reports, public safety, graffiti & blight abatement, illegal parking, and city property issues Show less



Association of Flight Attendants-CWA

• United States
• Airlines and Aviation
• 1 - 100 Employee

• President, Cathay Pacific Airways USA Bases - Master Executive Council (MEC)

  • Apr 2019 - Aug 2020

  -Represented 300+ flight attendants during contract negotiations and fostered relations with senior management to enhance working conditions to improve employee satisfaction-Oversaw proper enforcement of the Collective Bargaining Agreement as head of the Grievance Committee, and mediated sensitive membership issues-Chaired local membership council meetings, and delegated union business duties to officers as needed-Served on the Union’s governing council, the AFA-CWA Executive Board, which comprised of leadership across 19 member airlines and managed the business affairs of 50,000+ flight attendants Show less

• Secretary-Treasurer, Master Executive Council (MEC)

  • Apr 2017 - Apr 2019

  -Managed council finances, documents, and membership communications in accordance with the union’s constitution and bylaws-Coordinated weekly internal management calls, onsite logistics for monthly negotiation summits, and union business travel accommodations (e.g. hotels, transportation, and venue bookings)-Governed the Negotiations Committee, and served as primary liaison between union members across three airport bases

• Workforce Mobilizer - Labor Relations Coordinator

  • Sep 2016 - Apr 2017



Cathay Pacific

• Hong Kong
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • Jun 2014 - Jun 2020

  Provided premier inflight hospitality to 250+ passengers on international flights, implemented service recovery strategies during flight disruptions, and de-escalated conflicts Provided premier inflight hospitality to 250+ passengers on international flights, implemented service recovery strategies during flight disruptions, and de-escalated conflicts



Air France-KLM

• Airlines and Aviation
• 700 & Above Employee

• Gate Lead | Passenger Service Agent

  • Jan 2013 - Jun 2014

  Supervised and processed up to 1000 passenger requests/changes per day while simultaneously preparing international flight departure checks with cross functional airport partners Supervised and processed up to 1000 passenger requests/changes per day while simultaneously preparing international flight departure checks with cross functional airport partners



Pacific Aviation

• United States
• Airlines and Aviation
• 100 - 200 Employee

• Senior Gate Lead - Singapore Airlines (SIA) Account

  • Jun 2007 - Aug 2012