Senior Data Analyst

• May 2023 - Present

Data Analyst

• Jan 2023 - May 2023

Operations Analyst

• Jun 2021 - Dec 2022

Tech Support

• Dec 2019 - Jun 2020

• Ensured equipment such as promethean boards, printers, laptops, computers, and others are functioning properly • Maintained 1,000+ technological equipment around the school to allow seamless classroom learning environment • Troubleshooted and resolved 100+ hardware and software issues • Provided necessary recommendations in equipment operations to teachers throughout the school • Ensured equipment such as promethean boards, printers, laptops, computers, and others are functioning properly • Maintained 1,000+ technological equipment around the school to allow seamless classroom learning environment • Troubleshooted and resolved 100+ hardware and software issues • Provided necessary recommendations in equipment operations to teachers throughout the school

Multimedia Lab and Digitizing Assistant

• Sep 2019 - Dec 2019

• Modified and updated the department’s website to further enhance the user’s experience by utilizing HTML • Used Adobe software and Canva to create posters for the department to disperse information to the student body • Utilized basic functions of Final Cut Pro to produce special projects and assist with video editing • Acting assistant to the coordinator of the college’s television studio and helped with maintaining the department’s film equipment • Managed the upstart of the club’s social media platforms and developed spreadsheets relating to student applications Show less

Histology Department Assistant

• Jul 2018 - Aug 2018

• Handled sensitive department budget expenses via Excel spreadsheets • Developed and organized confidential case files to C-suite management to review • Scanned and performed quality control checks on confidential files • Exposed in city government processes and technologies, as well as benchmarking partnerships with external companies • Handled sensitive department budget expenses via Excel spreadsheets • Developed and organized confidential case files to C-suite management to review • Scanned and performed quality control checks on confidential files • Exposed in city government processes and technologies, as well as benchmarking partnerships with external companies

Tech Host

• Jul 2017 - Aug 2017

• Educated senior citizens by coordinating ‘tech-talks’ to answer questions and issues regarding technological trends • Assisted in notable partnerships with Google, Sony, and AT&T to grow the elderly’s understanding of evolving technology • Managed consumer relations through on the spot training and performed daily data entry via Salesforce • Helped program managers and trainers with large classes and events by setting up and teaching • Educated senior citizens by coordinating ‘tech-talks’ to answer questions and issues regarding technological trends • Assisted in notable partnerships with Google, Sony, and AT&T to grow the elderly’s understanding of evolving technology • Managed consumer relations through on the spot training and performed daily data entry via Salesforce • Helped program managers and trainers with large classes and events by setting up and teaching

Retail Sales Representative

• Jul 2016 - Dec 2016

• Provided customers of detailed analysis on selecting cellular devices and plans • Troubleshooted and resolved problematic devices varying from basic to complex issues • Addressed any concerns, questions, and/or feedback related from the customer to build clear communication with upper management • Managed customer database through financial transactions using Microsoft office to audit and process sales • Provided customers of detailed analysis on selecting cellular devices and plans • Troubleshooted and resolved problematic devices varying from basic to complex issues • Addressed any concerns, questions, and/or feedback related from the customer to build clear communication with upper management • Managed customer database through financial transactions using Microsoft office to audit and process sales