Experience

M-Elec

• Australia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• NSW Account Manager

  • Oct 2022 - Present



inline Apps

• Taiwan
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Business Development Manager

  • Nov 2021 - Sep 2022

  • Lead generation, cold calls and setting up meetings and closing restaurant clients • Onboarding clients, setting up accounts, and client training • Working closely with restaurants to determine their needs, answering questions, and recommending the right solutions. • Creating long-term relationships with your clients, ultimately maximizing their operations, engagement and satisfaction. • Be a key influencer in your client’s operations. • Working closely with internal teams to improves product and operations Achievements: CEO award : most meetings completed : Jan 2022 CEO award : highest monthly recurring revenue Jan 2022 Show less



Foodbomb

• Australia
• Food & Beverages
• 1 - 100 Employee

• Business Development Manager

  • Jul 2021 - Nov 2021

  • Source restaurant leads for restaurants that are not currently on our platform, booking meetings and signing them onto our order management platform. • Take the restaurant from a lead to account, before handing the account across to the customer success team to ensure smooth ordering experience. • Work with suppliers to provide upsell opportunities and maximise the relationship between both restaurants and suppliers ensuring expectations are set around service and product satisfaction is maximised. • Collaborate with our Customer Success and Marketing teams to identify target areas, cuisines and restaurants to go after. • Work closely with the broader sales team tomaximise restaurant growth across Australia. Show less



Brighte

• Australia
• Financial Services
• 1 - 100 Employee

• Business Development Manager

  • Dec 2018 - Mar 2020

  B2B New business acquisition and channel management, in this role new business would remain in my territory for 12 months. KPI's were measure by the number of new accounts, activation of new accounts and reactivation of older accounts to increase activity/revenue of existing non active accounts. • Determine strategies to address sales numbers and Profitability. • Presented Management with new strategies to implement to increase sales, enlarge territory and increase market share. • Suggested changes to products to increase sales and strengthen customer interest. • Collaborated with Development teams to create new strategies to perfect the product. • Development new strategies to capitalize on opportunities, meet company goals and targets. • Find new business by conducting research, cold calling and drop ins to identify reputable new vendors that operates within the Company’s target Market. • Arrange new business meetings with prospective Vendors. • Develop value propositions strategies for new clients through qualifying client needs and goals. • Handle objections by clarifying and emphasizing agreements and working through differences to a positive conclusion. • Close new business deals by coordinating requirements; developing and negotiating contracts and integrating contract requirements with business operations. • Build long-term relationships with new and existing vendors. • Respond to Vendor enquiries in a timely and helpful manner. • Provide high level of after sales support. • Conduct onboarding and training on Brighte’s Digital platform and mobile app to new Vendors and Sales Agents either face to face or via zoom. • Develop client acquisition strategies (prospecting) and Actively participate in the development of the territory marketing strategy. • Track and record activity on accounts and assist vendors close deals to meet targets. • Ensure data is accurately entered within the company’s CRM and sales systems. Show less



Zebra Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Channel Account Manager

  • Mar 2012 - Oct 2018

  • Establish and Manage the relationship with the channel Partners including high level communication, regular meetings with channel partners and ISV’s to review Pipeline, plans, actions, goals and objectives with C-Level executives to ensure quarterly and yearly targets are achieved. • Recruit and onboard net new Partners to the Partner program. • Achieve or overachieve annual quota, measured quarterly. • Communicate value proposition and Engage Account planning to map solutions for end user initiatives • Communicate Zebra’s strategies, plans, goals and direction and plan, develop, coordinate & present appropriate training programs to enable channel partners to promote and sell Zebra Solutions. • Discuss strategies with Channel Partners for winning opportunities and review channel partner performance & agree on actions to correct anomalies. • Liaise with appropriate personnel to ensure that channel partner & customer issues are resolved in a timely manner, escalating where necessary. • Manage opportunities and pipeline via the Salesforce CRM including processing price concessions/bid pricing and manage the tender proposals for RFI/RFP/RFQ. • Ensure Partners meet the necessary Certifications to drive healthy customer satisfaction. • Lead generation by attending relevant events, networking and cold calling prospective new partners and deliver presentations to engage new customers. • Maintain a solid knowledge of products, services, goals, strategies and competitors. • Leverage all cross-functional recourses to achieve quota. Show less



Sony

• Entertainment Providers
• 700 & Above Employee

• Sales Desk Coordinator

  • May 2007 - Mar 2012

  • Effectively handle the sales order administration process, this will include: processing and monitoring orders, being aware of the progress of orders through to delivery stage and resolving issues as they arise • Handling sales enquiries relating to pricing, stock availability and features/benefits of products • Ensure all phone calls are answered in a professional manner, and ensure you have adequate knowledge to help the customer with their query. • Collating Initial stock in hand data from sales executives and Maintaining Replenishment order confirmation system so it is at a minimum daily • Forecasting weekly sales to ensure monthly target is on track. • Liaise regularly with Sony dealers/retailers and field sales executives and maintain a good relationship. • Ensure we are on track with meeting the sales registration target. • Prompting the Sony VAIO department the uses to solve technical and customer solutions. • Promoting the sale of Sony VAIO products and services predominately to retailers. • Account management of existing and potential customers ensuring growth to maximise customers ROI. • Working with all members of the Sony Team to ensure KPI are at a high level • Forging strong business relationships with key customers to ensure long-term brand loyalty for Sony customers both existing and new accounts. Show less



Acer Computer Australia

• Homebush

• National Retail Tele-sales Rep

  • Mar 2006 - May 2007

  • Communicate with Sale Representatives to perform general administration duties and goods return including customer service and support. • Process inbound calls from retailer/buyer and outbound calls to retailer/buyer, plan new products and dispatch orders. • Perform order checking, confirm pricing and process orders using an online system – as well as train retailers in the use of the system. • Update new products on to the retailers catalogue online and inform the retailer of any phase out models and what the new replacement is. • Sell solutions to individuals and organisations using a consultative approach to meet targets and performance indicators; develop and maintain relationships with decision makers to create sales. • Provide product, program and pricing information to accounts and track customer information within the database Show less



Accent Blinds

• Australia
• Retail
• 1 - 100 Employee

• Customer Service Coordinator

  • Oct 2004 - Mar 2006

  • Inbound Calls and outbound Calls • Customer Service Planning • Plotting and co-coordinating fitter/installer runs daily • Daily Reports and Faxing • Dealing with complaint customers and letters and ordering • Inbound Calls and outbound Calls • Customer Service Planning • Plotting and co-coordinating fitter/installer runs daily • Daily Reports and Faxing • Dealing with complaint customers and letters and ordering