Experience

Innodisk Europe B.V.
• Netherlands
• Computer Hardware Manufacturing
• 1 - 100 Employee
• FAE Deputy Manager & IT Specialist

  • Oct 2012 - Present


AAEON

• Taiwan
• Computer Hardware Manufacturing
• 100 - 200 Employee

• Technical engineer

  • Apr 2008 - Apr 2012

  RMA engineer and Technical support: • Responsibility for Analysis & troubleshooting systems & MB and provide analysis report. • Repair systems(Panel PC, box PC) and single boards(PC 104, mini ITX, Compact boards etc.) including soldering work & module repair • On-site support / repair / rework. Warehouse management: • Spare parts management • Life demos loan arrangement for customer testing, and technical support afterwards to fulfill customer’s customization request. Achievement: • Set up warehouse, and upgrade the working fulfill ESD standards in order be qualified by ISO. • Built up and maintain the office server, IT network between Netherlands and Germany Office. • Assisted to improve the products loan system into web system. • Coordinate with Taipei FAE to fulfill customer’s customization request. Show less



Advantech

• United States
• Information Technology & Services
• 1 - 100 Employee

• Quality Assurance Engineer

  • Feb 2007 - Mar 2008

  Customer service: • Technically support to solve customers’ complains. • Cor-work with Taipei FAE to improve the products quality. Surveillance UL/ISO documentation, review process, and leading for UL audit: • Control products all following UL before the shipments. • Manage all equipment are regular calibrated in order to compliant ISO standards. • Cor-work with US colleague in order to leading UL audit and follow-up. Achievement: • Due to colleague absence, be assigned for leading UL audit and fully achieved. Show less



Wistron

• Taiwan
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Administrative assistant and rework engineer

  • Apr 2005 - Feb 2007

  Mar. 06 – Mar. 07 Rework and Repair engineer: • Lead rework team for Nortel projects. • Repair engineer for notebook repairing. Nov. 05 – Mar. 06 IT assistant: Built up new internal network at the new office and warehouse. May 05 – Nov. 05 BSO – Business supply officer: RMA administrator and customer service support for DELL & IBM. Achievement: • Lead a rework team for Nortel projects reworks process. Successfully fulfilled the assignment. • Be assigned to notebook MB repairing engineer. Show less