Experience

CreatorDB

• Taiwan
• Marketing Services
• 1 - 100 Employee

• Account Executive

  • Dec 2022 - Present

  - Build and maintain strong relationships with existing clients- Collaborate effectively with internal teams to maintain a seamless and efficient workflow for projects and work- Negotiate terms and conditions of sales agreements, contracts, and pricing with clients- Identify and prospect potential clients through various channels such as networking events, referrals, and online research

• Account Coordinator

  • Jun 2022 - Nov 2022

  - Engage in proactive efforts to pinpoint potential influencers that are compatible with the client's social media marketing strategy- Coordinate and manage various projects and social media campaigns for clients- Communicate project progress, updates, and results to clients and internal stakeholders- Identify issues or challenges that may arise during projects or client interactions



NZXT, Inc.

• United States
• Computer Hardware Manufacturing
• 200 - 300 Employee

• Jr. Firmware Quality Assurance Engineer

  • Mar 2021 - Oct 2021

  - Design test cases based on product requirement document - Manual product testing and document identified deficiencies - Work closely with developers to improve product quality and usability - Design test cases based on product requirement document - Manual product testing and document identified deficiencies - Work closely with developers to improve product quality and usability



MSI

• Taiwan
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Global Customer Service Representative

  • Sep 2019 - Mar 2021

  - Respond to filed tickets, phone calls and Live Chats (TW/US/AUS/IN/MY) - Respond to customer requests for product, pre-sale/after-sale and company information - Resolve customer's technical queries and complaints - Respond to filed tickets, phone calls and Live Chats (TW/US/AUS/IN/MY) - Respond to customer requests for product, pre-sale/after-sale and company information - Resolve customer's technical queries and complaints