Experience

Human Services Council of New York

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Director Of Operations

  • Jul 2013 - Present

  • Manage production of online material, including writing, editing, and coordinating input from staff/consultants/interns/other sources • Maintain website and ensure content is appropriate and consistent with other communications • Develop and implement programs to increase HSC’s membership base • Track and oversee appropriate invoicing, receipt, acknowledgement, and accounting of dues • Maintain Salesforce database to track membership information • Reconcile financial records with HSC database and records • Support relationships with academic and corporate partners that will benefit membership services



New York Asian Women's Center

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Senior Resident Supporter/On-Call Resident Supporter

  • Jan 2010 - Jun 2013

  • Help residents manage crises, resolve conflicts and solve problems • Facilitate internal and external communications of the residential facility • Ensure smooth and efficient running of facility by completing administrative tasks in a timely and conscientious manner • Help residents manage crises, resolve conflicts and solve problems • Facilitate internal and external communications of the residential facility • Ensure smooth and efficient running of facility by completing administrative tasks in a timely and conscientious manner



FEGS

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Planning, Policy, and Special Initiatives Intern

  • Sep 2012 - May 2013

  • Analyze FEGS’ current system for collecting information on agency incidents to propose a more efficient incident reporting system • Conduct a community needs assessment for a neighborhood in NYC where FEGS is considering expansion • Draft a position paper on the prevalence and consequences of and solutions to unemployment amongst baby boomers • Develop an internal communications plan for the FEGS intranet system utilized by FEGS staff and daily intranet postings • Analyze FEGS’ current system for collecting information on agency incidents to propose a more efficient incident reporting system • Conduct a community needs assessment for a neighborhood in NYC where FEGS is considering expansion • Draft a position paper on the prevalence and consequences of and solutions to unemployment amongst baby boomers • Develop an internal communications plan for the FEGS intranet system utilized by FEGS staff and daily intranet postings



Human Services Council of New York

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Communications, Membership, and Development Intern

  • Sep 2011 - Aug 2012

  • Corresponded with 200 member organizations and 600 subscribers with e-blasts and newsletters using Constant Contact • Assisted Director of Development with grant proposals and reports by organizing relevant information, collecting required attachments, and editing • Wrote monthly emails to funders with updates on HSC's latest news and activities • Kept records of membership dues payments, donations, and member information in Salesforce • Reviewed resumes and conducted interviews with applicants for one staff position and several internships • Attended Board of Directors meetings and took minutes



BrandGames

• United States
• Computer Games
• 1 - 100 Employee

• Marketing Intern

  • Sep 2009 - Jan 2010

  • Communicated with and provided support to virtual learning clients • Uncovered new leads and provided weekly trend reports to EVP of Sales • Communicated with and provided support to virtual learning clients • Uncovered new leads and provided weekly trend reports to EVP of Sales