Experience

ComClean Australia

• Australia
• Environmental Services
• 1 - 100 Employee

• Customer Service and Recruitment Officer

  • Jul 2021 - Present

  • Liaise with customers and cleaners to ensure a high quality of service is met • Resolving customer problems and complaints by clarifying the issue, explaining the best solution and following up after a resolution is met • Organising quotes for new customers and allocation of cleaners to new and existing client's services • Recruiting and onboarding new cleaning teams to assist with new and existing client's services • General administration duties • Liaise with customers and cleaners to ensure a high quality of service is met • Resolving customer problems and complaints by clarifying the issue, explaining the best solution and following up after a resolution is met • Organising quotes for new customers and allocation of cleaners to new and existing client's services • Recruiting and onboarding new cleaning teams to assist with new and existing client's services • General administration duties



Jayse Raw Studios

• Freelance Photographer

  • Aug 2018 - Present

  • Providing photography, videography and UAV cinematography to clients tailored to their specific needs and ensuring all clients are happy with the final product • Delivering a high standard of customer service to all clients while onsite and via online communication • Editing of both raw photo and video files using the Adobe Suite • Regular testing and maintenance of equipment • Providing photography, videography and UAV cinematography to clients tailored to their specific needs and ensuring all clients are happy with the final product • Delivering a high standard of customer service to all clients while onsite and via online communication • Editing of both raw photo and video files using the Adobe Suite • Regular testing and maintenance of equipment



McDonald's

• 1 - 100 Employee

• Customer Experience Leader

  • Jun 2016 - Sep 2018

  • Being first point of call for customer interactions and delivering friendly greetings and assistance • Providing a high level of service with all issues, inquiries and feedback and providing the best possible solution to suit the needs of the customer • Using the POS system to take orders organising meals to be prepared as required • Being first point of call for customer interactions and delivering friendly greetings and assistance • Providing a high level of service with all issues, inquiries and feedback and providing the best possible solution to suit the needs of the customer • Using the POS system to take orders organising meals to be prepared as required