Associate Professor

• Aug 2021 - Present

Director of the Professional and Technical Writing Program

• Jan 2022 - Jun 2023

The B.S. in Professional and Technical Writing Program (PTW) at City Tech launched in Spring 2015. I was appointed as Program Director in Spring 2022. I am responsible for overseeing class scheduling, advising students, and coordinating program assessment practices and the program self-study for Middle States accreditation. I chair the English Department's PTW Committee comprised of colleagues with whom I share faculty governance of the program.

Assistant Professor

• Aug 2014 - Aug 2021

Marion L. Brittain Postdoctoral Fellow

• Aug 2012 - Aug 2014

Coordinator, Office of Digital Composition

• Aug 2011 - Dec 2011

I collaborated on creating and delivering workshops on digital pedagogy under the supervision of Prof. Derek Van Ittersum. I collaborated on creating and delivering workshops on digital pedagogy under the supervision of Prof. Derek Van Ittersum.

Graduate Teaching Fellow

• Sep 2008 - Jun 2011

While earning my PhD, I taught five sections of College Writing I (teaching with themes of "Space Exploration" and "Mapping the Brain, Writing the Mind") and one section of College Writing II (adopting the theme of "Cyborgs"). While earning my PhD, I taught five sections of College Writing I (teaching with themes of "Space Exploration" and "Mapping the Brain, Writing the Mind") and one section of College Writing II (adopting the theme of "Cyborgs").

Technical Support Professional

• Jun 2006 - Aug 2006

During the summer before graduate school, I provided technical support to faculty and lab computers for the School of Literature, Media, and Communication in the Skilles Building. In addition to solving issues in MacOS X and Windows XP, I developed install images for labs and setup an Apple Power Mac G4 as a Mediawiki server for a Computational Media course. During the summer before graduate school, I provided technical support to faculty and lab computers for the School of Literature, Media, and Communication in the Skilles Building. In addition to solving issues in MacOS X and Windows XP, I developed install images for labs and setup an Apple Power Mac G4 as a Mediawiki server for a Computational Media course.

Web Designer and Technical Support Professional

• Sep 2000 - Dec 2001

After NetlinkIP had relocated to the riverfront in downtown Brunswick, Georgia, I re-joined the company as a bespoke web designer and technical support professional. After NetlinkIP had relocated to the riverfront in downtown Brunswick, Georgia, I re-joined the company as a bespoke web designer and technical support professional.

Technical Support Professional

• Mar 1999 - Feb 2000

While working at MindSpring, I provided dial-up ISP technical support to customers via the phone, email, and teletypewriter (TTY). I specialized in providing support for Microsoft Windows 95 and 98, and Macintosh System 7.5 through 9.0. And, I built in-house "virtual apps" for the major versions of MacOS, which presented navigable versions of each OS's desktop paradigm via full-screen images embedded in HTML pages and clickable through image maps. These virtual apps allowed a non-specialist to click through the OS to relevant control panels and see what cues were needed to talk a customer through over the phone. Show less

Retail Sales Associate

• Jan 1999 - Mar 1999

I sold video games and gaming merchandise, inventoried stock, and setup sales displays according to planograms. I sold video games and gaming merchandise, inventoried stock, and setup sales displays according to planograms.

Web Designer and Technical Support Professional

• Oct 1998 - Dec 1998

While working at this local, dial-up ISP, I created bespoke websites for local businesses and provided technical support over the phone, via email, and on-site. While working at this local, dial-up ISP, I created bespoke websites for local businesses and provided technical support over the phone, via email, and on-site.

Retail Sales Associate

• May 1998 - Aug 1998

I sold and demonstrated board games (including chess) and card games. I was responsible for inventory and opening/closing the store. I sold and demonstrated board games (including chess) and card games. I was responsible for inventory and opening/closing the store.

Retail Sales Associate

• Jun 1998 - Jul 1998

I sold high-end goods and gifts, inventoried stock, and setup displays according to planograms. I sold high-end goods and gifts, inventoried stock, and setup displays according to planograms.

Delivery Driver and Stock Person

• Jun 1996 - Aug 1996

At my family's independent auto parts business, I delivered parts to local businesses and individuals, and I checked-in and shelved stock deliveries. At my family's independent auto parts business, I delivered parts to local businesses and individuals, and I checked-in and shelved stock deliveries.

Delivery Driver and Stock Person

• Jun 1995 - Aug 1995

At my family's independent auto parts business, I delivered parts to local businesses and individuals, and I checked-in and shelved stock deliveries. At my family's independent auto parts business, I delivered parts to local businesses and individuals, and I checked-in and shelved stock deliveries.