Jason Van Slyke

Jr. Systems Administrator at Raptor Trading Systems
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Contact Information
Location
Baltimore, Maryland, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Brian Thackston

Jason is a straight shooter that understands what goes into creating high-quality content for the web. He's exactly what you're looking for--a quick learner that's eager for new challenges. He meets his deadlines and consistently performs.

Meg Kimmel

Jason is a quick study and a talented creative. He took on some volunteer copywriting assignments for HopeWell Cancer Support, and turned in some really interesting work. Jason is always looking for the "big idea" and thinks and writes conceptually. He writing is compelling, tight and though-provoking. Thanks, Jason!

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Credentials

  • A+
    CompTIA
  • AZ-900
    Microsoft
  • Network+
    CompTIA
  • Security+
    CompTIA

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Jr. Systems Administrator
      • Nov 2021 - Present

      •Working directly with the Director of IT to ensure system and service availability for Raptor clients and employees. •Utilizing Active Directory, Group Policy and Microsoft 365 for user, endpoint and mailbox management. •Maintaining desktop and mobile IAM using SecurID and Sonicwall VPN clients. •Performing daily health checks on network infrastructure and resolving issues with hardware including servers, switches, firewalls and NVR. •Leveraging Veeam to back up and/or configure servers from images. •Updating and refining internal documentation, asset management and knowledge base articles with OneNote, Sharepoint and Footprints ticketing system. •Writing Powershell scripts to automate and streamline processes when possible. •Providing direct user support and other L1 support as needed. Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Jr. Systems/Network Administrator
      • Aug 2020 - Oct 2021

      ● Utilized Office 365, Azure Active Directory and Windows/Mac server for user onboarding/offboarding, group policy, device and license management. ● Leveraged CLI and vendor support to troubleshoot and resolve WAN, LAN and/or VoIP outages. ● Provided direct support to clients through monthly maintenance visits and on-demand onsite support; developing and maintaining client and vendor relationships with outstanding customer service. ● Helpdesk, escalation, and administration support for small to enterprise size clients in the DMV metro area. Tier 3 emergency response work as needed. Show less

    • Hospitals and Health Care
    • 100 - 200 Employee
    • Technical Support Associate
      • Aug 2018 - Aug 2020

      -Provided on-site and remote Tier 1 and Tier 2 support for users. -Imaged and configured desktops and laptops to be deployed to one of our several locations, in and out of state. -Created and edited user accounts in Active Directory and Exchange Administrative Center -Troubleshooted hardware and software issues ranging from hard drive replacement, issues with EMR user accounts, faxing and printing, etc. -Provided on-site and remote Tier 1 and Tier 2 support for users. -Imaged and configured desktops and laptops to be deployed to one of our several locations, in and out of state. -Created and edited user accounts in Active Directory and Exchange Administrative Center -Troubleshooted hardware and software issues ranging from hard drive replacement, issues with EMR user accounts, faxing and printing, etc.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support Engineer
      • Jun 2017 - Aug 2018

      " Provided on-site and remote Tier 1 and Tier 2 support for small to enterprise level networks. " Responsible for routine installation, maintenance and upgrades of client devices and software. " Used Labtech Automate software to manage file systems and disk space. Using Acronis to provide backup, recovery and imaging services. " Used Office 365 and Windows Server 2008-2016 to support multiple networks. Experience with rudimentary scripting using Windows Powershell. Using Windows AD to create and maintain user and computer accounts, files permissions and security access lists - Successfully assisted clients in post-migration support to Office 365 platform. - Smileback surveys showed increase in overall client satisfaction. - Consistently updated company's knowledge base to increase worker productivity. Show less

Education

  • Stevenson University, Stevenson MD
    Bachelor of Arts, English Language and Literature
    2008 - 2011
  • Owings Mills High School
    2004 - 2007

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