Senior Help Desk Analyst

• Sep 2023 - Present

Help Desk Analyst

• Sep 2021 - Sep 2023

District Technology Specialist

• Aug 2020 - Nov 2021

Effectively and Efficiently utilize District Technology resources in order to install, configure, diagnose and repair all supported hardware and software.Act as liaison for the district with vendors employed for contracted service for equipment repair. Responsible for maintaining accurate records and inventory of all Technology resources as defined by the Technology Department Continually look for ways to improve overall response and efficiency of processes in resolving problems district-wide. Show less

Building Technology Specialists

• Mar 2020 - Sep 2020

Lamar High School

Campus Technology Manager

• Aug 2015 - May 2020

Workman Jr High SchoolWork with the principal, teachers, curriculum coordinators, and cluster instructional technology specialist to maximize computer effectiveness in the schoolMake available to the teacher the resources needed to use technology to teachMaintain an operational computer lab(s) and classroom technology equipmentKeep careful track of inventory via database systems. Conducted inventory audits for inventory in each department.

Custodian

• Feb 2013 - Aug 2015

Johns ElementaryCleaned in and around the buildings, always prioritizing safetyProperly labeled and diluted all cleaning solutions.Dismantled, cleaned, and replaced light fixtures.Washed and spot-cleaned files, desktops, office glass, partitions, doors, and walls.

Shift Manager

• May 2011 - Feb 2013

● Carefully interviewed, selected, trained and supervised staff. ● Correctly calculated inventory and ordered appropriate supplies. ● Promoted a positive atmosphere and went above and beyond to guarantee each customer receives exceptional service. ● Led and directed team members on effective methods, operations, and procedures. ● Carefully interviewed, selected, trained and supervised staff. ● Correctly calculated inventory and ordered appropriate supplies. ● Promoted a positive atmosphere and went above and beyond to guarantee each customer receives exceptional service. ● Led and directed team members on effective methods, operations, and procedures.