Experience

The Chase Park Plaza

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Supervisor

  • Aug 2013 - Present

  Handle check in procedures as well as guest issues on a first response basis. Train new hires and assist any employees with guest issues. Anticipate guest needs before arrival and make sure every guest has a smooth check in. Assist with wedding group blocks. Maintain and train new hires on Forbes 4 star standards. Handle check in procedures as well as guest issues on a first response basis. Train new hires and assist any employees with guest issues. Anticipate guest needs before arrival and make sure every guest has a smooth check in. Assist with wedding group blocks. Maintain and train new hires on Forbes 4 star standards.



Target

• United States
• Retail
• 700 & Above Employee

• Guest Service Assisstant Team Lead

  • Aug 2008 - Feb 2012

  Ensured guest satisfaction while managing as many as 20 employees at once. Handle Photo Lab Operations and train new employees on policy and procedures. Process supply orders for photo lab. Enforce quality and efficiency standards in all Front End areas. Ensured guest satisfaction while managing as many as 20 employees at once. Handle Photo Lab Operations and train new employees on policy and procedures. Process supply orders for photo lab. Enforce quality and efficiency standards in all Front End areas.



GameStop

• United States
• Retail
• 700 & Above Employee

• Asisstant Store Manager

  • Oct 2004 - Nov 2007

  Handle opening and closing duties. Do first interviews on all new hires. Assist in scheduling and fill in at other stores as needed. Ensure sales goals are met for all associates. Handle opening and closing duties. Do first interviews on all new hires. Assist in scheduling and fill in at other stores as needed. Ensure sales goals are met for all associates.