Experience

Audi Downtown Toronto
• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Parts Advisor

  • Nov 2020 - Present

H.J. Pfaff Audi
• Canada
• Retail
• 1 - 100 Employee
• Parts advisor

  • Jul 2018 - Nov 2020


Downtown Automotive Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Advisor Avenue Nissan

  • Nov 2013 - Jul 2018

  Processing orders from both body shops and mechanical shops through CDK Price quotes for shops in and around the GTA as well as the service advisors Assumed the responsibility for knowledge of products, services and warranty campaigns Making sure the correct parts go out to the mechanics in the dealership for repair Deliver parts to various locations in and around the GTA Replenish and refill any items the department is running low on Processing orders from both body shops and mechanical shops through CDK Price quotes for shops in and around the GTA as well as the service advisors Assumed the responsibility for knowledge of products, services and warranty campaigns Making sure the correct parts go out to the mechanics in the dealership for repair Deliver parts to various locations in and around the GTA Replenish and refill any items the department is running low on



Uptown Communications

• Canada
• Telecommunications
• 1 - 100 Employee

• Sales

  • May 2009 - Nov 2013

  Realized and achieved potential revenues, not just revenue targets Set and exceeded sales targets by presenting customized solutions to customers Assumed responsibility for the knowledge of product, service and campaign/promotional offerings Solidified the customer/Rogers relationship and took initiative to go the extra mile to exceed the customers' expectations Ensured customer conflict/objections/concerns are resolved, including escalating as required Acted as a Rogers ambassador by professionally representing the Rogers store and the organization in accordance with the Rogers value standards Anticipated, analyzed and communicated sales trends to store management Performed retail store "details" completely and accurately to ensure effective and efficient store operations Show less