Quality Director

• Jul 2021 - Present

QA Manager

• Mar 2016 - Present

1. Work with UK team on customer complains, product recalls and urgent quality case, the product include refrigerators, winecooler, washing machines, Vacuum cleaner , dishwashers, air conditioners, microwave oven, small appliances, LCD TV, digital products and PC accessory etc.. drive supplier to do investigate and execute corrective and preventive actions, validate improvement actions onsite. 2. Take lead to drive quality improvement project, work with supplier to improve quality control capacity of factory, and improve product quality level. 3. Take lead to establish product standard inspection procedure, optimize factory audit and inspection process 4. Take lead team to manage 100+ suppliers; carry out pre-shipment inspection and factory audit, handle all issues during Pre-shipment inspection and factory audit. Assure high product quality level and no delivery delay. 5. Manage 3rd inspection party, monitor and perform onsite/offsite audit, assure 3rd inspection party strictly follow up company process. 6. Support sourcing team on new product launch and new project, executed factory pre-audit and do assessment of quality control capacity Show less

SQE Manager

• Feb 2008 - Present

1. Manage 60+ consumer electronics suppliers to meet quality and reliability requirement 2. Regularly conduct quality system audit for key supplier, such as Midea, Gree, Galanz, Hisence, Haier, Donlim etc.. the product include refrigerators, winecooler, air conditioners, mircrowave oven, blender, Fan and small appliances; validate QC capibility of supplier onsite, assure QC guys have ablibilty to do effective inspection for THD product. 3. Work with 3rd party on factory’s audit and product inspection, handle all issues and assure high product quality level and no delivery delay. 4. Execute offsite and onsite audit for activities of 3rd party, include product inspection, factory audit and IR audit, qualify them and drive their continuous improvement 5. Work with sourcing team on new product launch and new project, performing pre-audit and do quality capacity, product quality and manufacturing process assessment for potential new suppliers 6. Work with US QA team on customer complains, product recalls and quality improvement activities/programs. Drive suppliers to do continuous quality improvement, identify and analysis root cause, and develop corrective and preventive actions with effectiveness. Ensure supplier timely implementation 7. Follow up non-conforming from supplier audit, pre-shipment inspection etc..; identify/drive root cause analysis, corrective action and preventive action implementation. Enhance quality control capibility of suppliers Show less

Sr Quality Engineer

• Jun 2003 - Present

1. Response for Thinkpad T-series product quality management, handle all quality issue from NPI (New product input) to EOL (End of Life) phase 2. Work with oversea team to resolve production line suffer issue and quality control of new product, ensure that the products meet IBM quality level; support CSE (Customer Service Engineering) team to deal with customer issues and drive internal team do improvements 3. Analyzing quality data and utilizing QC analysis tools to drive product continuous improvement, improve product quality. Show less

Quality Director

• Mar 2020 - Present

SQE Engineer

• Mar 2000 - May 2003

Take charge of supplier quality management, execute all supplier quality control activities, including factory audit, mechanical components qualification, and technical capabilities evaluation. Release SCAR (Supplier corrective action requirement), drive supplier to do continuous improvement. Take charge of supplier quality management, execute all supplier quality control activities, including factory audit, mechanical components qualification, and technical capabilities evaluation. Release SCAR (Supplier corrective action requirement), drive supplier to do continuous improvement.