Experience

Thrivent Asset Management

• United States
• Investment Management
• 1 - 100 Employee

• Director and Assistant Operations Officer, Thrivent Mutual Funds

  • Jul 2014 - Present

  Greater Minneapolis-St. Paul Area



The Hartford

• United States
• Financial Services
• 700 & Above Employee

• Assistant Direct - Operations Compliance

  • Jun 2011 - Jan 2014

• Services Account Manager

  • Jun 2006 - Jun 2011

  Woodbury, MN Responsible for leading a team of key account managers. The major responsibility of the team was to service our key partners from an operational perspective. Creating positive relationships was key to the satisfaction of these partners and ultimately would lead to expanded business opportunities.

• Customer Service Manager

  • Feb 2004 - Jun 2006

  Woodbury, MN Responsible for leading a team of customer account representatives. Major responsibilities included quality customer service, process improvement, staff development, and various project work.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Manager

  • Jan 2001 - Feb 2004

  Greater Minneapolis-St. Paul Area Responsible for leading a team of customer account representatives. Major responsibilities included quality customer service, process improvement, staff development, and various project work.