Experience

MIKE CALVERT TOYOTA

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• I.T. Manager

  • Feb 2011 - Present

  • Manage hardware and software on 160+ workstations. • Manage switches, printers, access points, VoIP phone system, fax lines, routers on a 300+ device network. • Maintain employee systems access (Reynolds, Gulf States Toyota, Email, Medallia, Gulf States Financial Services, GST Mainframe, Toyota Information System, GST OnRamp, MyPipeline). • Work closely with vendors to provide operational stability. • Provide strategic and operational direction for hardware and environment. • Oversee the research, purchase, and installation of new IT equipment. • Develop and oversee numerous update and maintenance projects. • Track costs and propose cost-cutting measures to reduce overall expenses. • Proficiently handle system outages and routine incidents. • Onsite and remote desktop support for employees and vendors. Show less



Sagemont Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Computer Support Technician

  • Feb 2001 - Feb 2011

  • Provided hardware and software support to 70+ employees. • Installed and upgraded Windows workstations and repaired/replaced components. • Created, maintained, and updated the company website on a daily basis. • Designed training for staff and users. • Responded to trouble ticket and work requests, and completed in a timely manner. • Performed first and second-level support for all workstation and server class systems. • Provided hardware and software support to 70+ employees. • Installed and upgraded Windows workstations and repaired/replaced components. • Created, maintained, and updated the company website on a daily basis. • Designed training for staff and users. • Responded to trouble ticket and work requests, and completed in a timely manner. • Performed first and second-level support for all workstation and server class systems.