Jason Smith

Principal Consultant, Strategic Advisory Services at e-Share
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency

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Michael Avdeev

I had the pleasure of working with Jason for little over a year while managing Vera DRM product. I never met an individual that cared so much for his customers and people that reported to him. It is a rare find to have an individual who has deep technical knowledge, is business minded and has customer savior faire. Jason deeply cares about customer success with chosen solution deployment methodology and has complete practical approach to ensure solution viability long term. He is not a guy that will make a quick sale and moves on. He is a guy that provides real world experience and makes customer successful in their product journey.

Wade Barisoff

Jason is a walking technical encyclopedia in the realm of Digital Rights management, looking for avenues to help customers and make sure their needs are met, and recommending improvements to the product teams to smooth the user experiences with great passion and excitement. Jason's passionate style means he heavily invests himself into his work, attempting to understand and achieve outcomes that help customers achieve their goals!

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Credentials

  • ITIL
    ITIL Certified
  • Microsoft Certified System Engineer (MCSE)
    Microsoft
  • VMware Certified Professional
    VMware

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Principal Consultant, Strategic Advisory Services
      • Mar 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • North American Director for Data Classification and Data Rights Management Professional Services
      • Dec 2020 - Feb 2023

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director of Professional Services
      • Jun 2019 - Dec 2020

      Asked by leadership to take on the role while maintaining Principal Solutions Architect responsibilities. Immediate focus when stepping into the role was working with Technical Project Managers, Solution Delivery Managers and Solutions Architects to enhance internal documentation and processes. Work with team members to set individual goals and setup regular cadence meetings to discuss progress, Establish recurring team meetings to discuss active deployments, challenges, successes, escalations to support / PM and facilitate discussions with the different internal teams to ensure success for our customers.Vera acquired by HelpSystems / Fortra in Dec 2020.

    • Manager of Solutions Architecture
      • Feb 2018 - Jun 2019

      Design and implement integrations between existing customer infrastructure and Vera. Present project plans / timelines to C level executives to get buy in and work closely to define success criteria. Coordinate regular sessions with customer technical teams where the project is driven to success.

    • Customer Success Manager
      • Nov 2015 - Feb 2018

      Vera delivers a first-of-its-kind solution that enables businesses of all sizes and geographies to easily secure and track any digital information across all platforms and devices. Vera enables comprehensive data security and real-time control with a seamless, uninterrupted user experience, empowering people to use any platform and device they want while ensuring the highest levels security, visibility and control. The company is backed by $14 million in venture funding and is headquartered in Palo Alto, CA with offices in India. For more information, visit www.vera.com.Work with clients and potential clients to ensure technology is seamlessly implemented and work closely with them to ensure long term success.Work closely with Dev / QA teams to submit and test Bug Fix and RFE suggestions and keep clients up to date with progress.

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Principal - Enterprise Applications
      • May 2015 - Nov 2015

      Solutions Architect for industry leading multinational business consulting, information technology, software engineering and outsourcing organization. Typical engagements look like * Design, sale and implementation of a greenfield multi data center solution for a global POS company. * A consulting engagement where we define guiding principles and determine a 5 year I.T strategy; * Data center migration solution with implementation. Deals typically range from $30MM to $100MM with some exceeding that.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager of Professional Services
      • Oct 2014 - Apr 2015

      As Manager of Professional Services at Moka5 my primary responsibility was working with the Sales and Sales Engineering teams and developing plans to ensure customer success after the sale. Exceptional track record of successful engagements for implementations, upgrades and expansions because of growth and / or new use cases across North America. Successful engagements at a range of customer sites including Global Executive Placement Firm, Global Law Firm, Electric Transmission Company responsible for power grid that’s vital to the North Central US and Canada, Health Care provider and more. As Manager, Professional Services responsibilities included. •Develop installation / upgrade plans for customers. •Document plans in AIP or SOW and coordinate with customer to get all stakeholders to agree and sign off on the plan. •Execute according to AIP or SOW thus reducing scope creep and ensuring success. •Provided onsite training for customers and partners to ensure they had the knowledge required for long term success. •Provided training via web sessions like GoToMeeting and WebEx to customers and partners. •Escalation point for Sales Engineering team during pre-sales engagements. •Designed and implemented global SaaS POC solution to give potential customers easy access to our patented technology. •Created detailed design documents for post installation infrastructure view.

    • Sales Engineer
      • Jan 2014 - Oct 2014

      Moka5 is the leader in client side virtualization. Using their patented technology you can deploy secure encrypted corporate workstations with full control and manageability to any Windows, Mac or BareMetal host. Moka5 technology allows businesses to implement BYO and CYO programs allowing them to leverage personally owned devices without compromising security all while saving money on hardware refresh projects. Started out at Moka5 as a Sales Engineer in the Great Lakes / Central and South East regions. After a few months started filling in for peer SE’s in North America and doing PS engagements nationwide. Proper planning and execution ensured technical wins at many customers including global executive placement firm, large health provider, national grocery chain and others securing well over seven figures in new business for the company. As Sales Engineer my responsibilities included. •Worked with customers to develop custom desktop images to deliver to employees. •Helped customers implement BYO / CYO programs that provide significant cost savings over current laptop purchase programs. •Present technology to executive and I.T. teams about how it would help solve problems they were seeing in their own environments. •Provide technology demonstrations to customers onsite and remotely. •Respond to RFIs/RFPs •Scope, plan, execute and document all aspect of Proof of Concept engagements with customers. •Train technical staff at customer sites about the technology and how best to manage and maintain it. •Promoted to Manager of Professional Services after growing demand for PS engagements.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Enterprise Systems Engineer / Team Lead
      • Apr 2002 - Jan 2014

      Responsible for evaluating and implementing systems, standards, and processes to ensure the protection and availability of system computing resources in accordance with UT policy and ITIL best practices. Key initiatives and projects include: • Virtual Infrastructure Design and Management • Project Manager for Device Encryption • Enterprise Patch / Vulnerability Management • Enterprise A/V Management • Server Capacity / Availability Monitoring Responsible for evaluating and implementing systems, standards, and processes to ensure the protection and availability of system computing resources in accordance with UT policy and ITIL best practices. Key initiatives and projects include: • Virtual Infrastructure Design and Management • Project Manager for Device Encryption • Enterprise Patch / Vulnerability Management • Enterprise A/V Management • Server Capacity / Availability Monitoring

  • MXCrazy.com
    • Dallas/Fort Worth Area
    • Owner / Founder Chief Developer
      • Jul 2001 - May 2010

      MXCrazy was a forum site for motocross / supercross racers, family, friends and fans. I have ridden motorcycles since I was a youth and our regular communications board was closing down as the owner was retiring. I needed an excuse to improve my web development skills so I built a forum site. After a year it became the most popular Motocross forum in the South Central U.S. For 8 years straight the site averaged over one million hits a month. As the site gained in popularity I added new features like photo boards, an arcade where users could challenge others to friendly games and other features. When the site became more and more popular it became too expensive to fund as a hobby and I reached out to Motorcycle Shops, Tracks, Trainers and others in the industry to sell banner ads to support the site. Coordinated MXCrazy events at local tracks to support the site,local charities or injured riders. Worked with investor to import MXCrazy branded motorcycles and sold them and other merchandise in online marketplace. Sold MXCrazy in 2010 to a competing site / track owner as I was ready for a new challenge.

    • Oil and Gas
    • 700 & Above Employee
    • Global Systems Administrator
      • Oct 1999 - Apr 2002

      Exxon Mobil is a leader in oil and gas and the Fortune 1 Company in 2001 while I was there. Hired on by Mobil and stayed with Exxon Mobil during and after the merger as part of the Global Server Administration Team. Many challenging but successful projects during and post-merger. Key projects and responsibilities included. •Active Directory Architect - Member of Windows 2000 Active Directory Infrastructure design / rollout team. Provided top tier technical support on infrastructure systems including domain PDC’s , BDC’s and member servers in primary and resource domains. Member servers included SQL, Terminal Servers, application, Web and E-mail servers. •Asset Management Systems - Planned, implemented and managed high visibility systems including the ExxonMobil Treasury System, which handles billions of dollars in global transactions and the ExxonMobil asset management system, which contained asset information for hundreds of sites worldwide. •Backup Administration - Responsible for backups of infrastructure servers in production and development environments. Backup software packages include Computer Associates ArcServe, Veritas Backup Exec and Veritas NetBackup. •ERP Management and Monitoring - Developed scripts for use with Axent ESM that check / modify security on Global NT SAP R/3 environment.

    • Oil and Gas
    • 1 - 100 Employee
    • Manager of Client Services
      • Mar 1999 - Oct 1999

      Joined exciting oil and gas industry as Senior Server Administrator. Dedication and work ethic opened opportunities for quick advancement. •Enterprise Engineer - One of three members of top level network / systems administration team responsible for e-mail, SQL, application and domain infrastructure systems of North and South America and Asia Pacific regions. •SMS / SQL Server Migration - Performed migration from SMS 1.2 and SQL 6.5 to SMS 2.0 and SQL 7.0. •Client Services Manager - After working as network / systems administrator for four months asked to take on extra responsibility of becoming Manager of Client Services. As Manager, I planned and coordinated end-user desktop software or hardware changes as well as the daily handling / resolution of end-user problem tickets. Also trained team in more advanced network administration roles for future growth within the company. •End User Liaison - Served as a liaison between users and upper management.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Regional LAN and SMS Administrator
      • Nov 1998 - Mar 1999

      CompUSA was a technology store with hundreds of stores nationwide that provided excellent opportunities for learning new tech. •Primary responsibility was SMS 1.2 administration; SMS package development as well as support over 12,000 remote users. •Built and deployed software packages regionally with SMS. Packages included Microsoft Internet Explorer 4.0, Microsoft Office 97, Act 4.0, and Anti-Virus clients. •Added, modified and removed user and machine accounts in accounts domains. •Responsible for backups of infrastructure servers using ArcServe 6.X on Compaq hardware. •Supported store and corporate users via SMS Remote Control and Remote Command Service.

  • Premiere Technologies
    • Dallas/Fort Worth Area
    • System Administrator
      • Jan 1998 - Nov 1998

      Premiere Technologies was a telecom company that provided services for some of the largest banks and businesses in the country. •Responsible for installing, monitoring and ensuring integrity of Windows NT, SGI Irix, Sun Solaris, Novell 3.X and UnixWare Servers. •Wrote shell scripts for Unix servers and batch scripts for Windows NT 4 servers to automate tasks. •Installed, configured and troubleshot DS1 and DS3 communications lines, and broke them down in Nortel and T-Dax MUX’s for use in Nations Bank / Bank of America phone banking systems. •Managed tape backups of Unix, DOS and Windows Systems. •Responsible for design and maintenance of Intranet Web sites on IIS and Apache web servers.

    • Armed Forces
    • 700 & Above Employee
    • Operations Specialist
      • Dec 1993 - Dec 1997

      Held many different / challenging responsibilities during my tour in the U.S. Coast Guard including law enforcement and fisheries boarding team member, air direction controller, intelligence team member and cutter rescue swimmer. While serving aboard U.S. Coast Guard Cutter Sherman (WHEC-720) •Systems administrator of multi-platform classified LAN that was part of a larger joint military classified WAN. •Monitored radar, HF and UHF communications systems. •Provided instruction for security and intelligence training to multiple U.S and international security teams. •Qualified Air Direction Controller. As an A.D.C, directed military aircraft to points of interest or places of distress and home in a safe manner. •Provided remote support to other military units via satellite and radio telephone communications. •Qualified QuarterMaster of the Watch. As QMOW helped safely navigate the ship using radar, LORAN and satellite navigation systems. While serving aboard U.S. Coast Guard Cutter Sweetgum (WLB-309) •Member of law enforcement boarding team. •Qualified helmsman. (Drives the ship) •Qualified QuarterMaster of the Watch. Various other military accomplishments and awards received. Can explain in more detail in person.

Education

  • United States Coast Guard Institute
    Criminal Justice/Law Enforcement Administration
    1993 - 1997

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