Quality Control Supervisor

• May 2023 - Present

Admissions Officer

• Dec 2021 - Jun 2023

- Evaluate transcripts to determine eligibility of applicants to a variety of programs using GPA conversion charts, online resources, and personal knowledge base- Evaluate transcripts to determine transfer credit eligibility to streamline students’ academic journeys and credit them for courses previously taken- Develop degree outlines for post-secondary transfer students to ensure they have a clear report indicating outstanding required courses to complete their degree at Laurentian University- Use a CRM to schedule and send email campaigns to applicants on a weekly basis to efficiently notify them of required documents for their application - Participate in recruitment events such as Open House and the Ontario Universities’ Fair to promote Laurentian University and to educate future applicants about program requirements and opportunities so they can make informed decisions- Communicate in French and English about all matters related to the university with a variety of stakeholders including students, staff, faculty, and community members- Update and publish current program information on OnTransfer.ca to broadcast the most recent requirements for application to Laurentian University Show less

Coordinator of Transitions and Orientation

• Mar 2018 - Dec 2021

- The work for this position was always conducted in French and English- Coordinated university-wide orientation activities for all new students for 12 semester starts establishing cross-campus collaboration - Tailored orientation events separately in French and English for the following student demographics: domestic, international, transfer, mature, graduate, and varsity students to deliver specific information about beginning their studies- Developed and coordinated the First-Year Campus Coach program, a peer to peer mentorship initiative, that engaged over 1000 students a year for three consecutive years- Developed and delivered training for all First-Year Campus Coaches in order for them to best match their mentees with student services across campus- Created and delivered a professional development workshop series for mentors and mentees about personality traits, interview and resume development, and supporting student mental health, to enhance outcomes of the coaching program- Partnered with TutorOcean, a third-party virtual tutoring platform, to introduce convenience and accessibility to students seeking tutoring- Recruited and trained students from a variety of programs to become tutors - Liaised with professors who taught courses with high-demand for tutoring to seek student recommendations for tutors, meeting the needs of high risk students- Worked as an Academic Advisor to support course registration and degree customization for undergraduate students- Delivered over 1000 presentations online and in person for a variety of student demographics, demonstrating high levels of time management and organization- Used a CRM to schedule and send email campaigns to new students to promote student services, important deadlines, course registration information, and upcoming events- Organized and collaborated on campus-wide events such as services fairs, orientation days, Long-Night Against Procrastination, and International Education Week Show less

Liaison Coordinator

• Aug 2013 - Mar 2018

- Organized and executed an extensive traveling schedule to enthusiastically share accurate and up-to-date information with prospective students at secondary schools in individual presentations and at fairs province-wide, with a focus on Northern Ontario- Responded to student and guidance counselor requests in person, by phone, and by email in French and in English in a timely manner in order to build connections- Answered phone calls for the Liaison and Admissions offices and responded to prospective student inquiries regarding : their status as an applicant, awards and bursaries, applying to residence, next steps along with general information requests- Collaborated across departments to have faculty members travel to participate in a series of educational fairs for high school students- Planned and lead intensive one-week fair schedule for representatives from each Ontario university, including booking fairs at secondary schools, reserving accommodations, planning meals, and bus routes ensuring efficient travel and regulations were met- Supported faculty in creating workshops related to specialty programs that adhere to Ministry of Ontario requirements to complete Specialist High Skills Major certification- Laurentian University representative at various Ontario Universities events including: Ontario Universities’ Fair, Regional Dialogues for Guidance Counselors, University Information Program Show less

Transit Operator

• May 2009 - Sep 2012

- I drove riders safely to their destination while following specific routes - Responsible for memorizing all bus routes within the City of Greater Sudbury - Answered questions from the members of the general public regarding routes, departure and arrival times - Collaborated with other operators to ensure successful transfer of riders - Participated in formal training to upgrade my driver's license - I drove riders safely to their destination while following specific routes - Responsible for memorizing all bus routes within the City of Greater Sudbury - Answered questions from the members of the general public regarding routes, departure and arrival times - Collaborated with other operators to ensure successful transfer of riders - Participated in formal training to upgrade my driver's license