Experience

Radical Candor

• United States
• Business Consulting and Services
• 1 - 100 Employee

• CEO

  • Nov 2017 - Present

  We help leaders and their teams build better relationships so that they can do the best work of their lives. We help leaders and their teams build better relationships so that they can do the best work of their lives.



Trybe.ai

• United States
• Software Development
• 1 - 100 Employee

• Advisor

  • Oct 2017 - Dec 2019



Khan Academy

• United States
• E-Learning Providers
• 400 - 500 Employee

• Chief Product Officer

  • Aug 2016 - Oct 2017

  Led our 90-person product organization including product management, engineering, design, QA, and customer service to deliver improvements to our amazing suite of products, like our playfield-leveling SAT preparation product, and a successful back-to-school launch of all-new products to serve classrooms.Created a product leadership team that helped to shift us away from a largely functional focus to a focus on the product team's responsibility to deliver on the needs of our users (internal and external). Re-aligned the working teams around those customer needs, too.Coached the leaders across functions to scale their abilities and impact to support our growing team and ambitions.

• Chief People Officer

  • Nov 2015 - Oct 2017

  Built out the People Ops, HR, and recruiting functions to ensure that KA could scale to meet its ambitious mission. Doing this we hit 40% YoY headcount growth targets, managed communication and rollout of company strategy, and delivered improved services (e.g. performance management) across the org.Launched our first org-level diversity and inclusion initiatives including improving hiring practices, providing training to all team members, and sponsoring conversations and affinity groups.Defined and refined key cultural touchstones like KA's Community Guidelines: https://goo.gl/JfAVqs

• Design Lead

  • Nov 2010 - Oct 2015

  In 2010, I became a member of KA's founding team as its first designer and product manager. Over the next 5 years, I helped to scale Khan Academy's product from serving 100k users a month to over 10 million as an IC and eventually as a team lead and manager. As a lead, I helped build both the design and product management orgs through hiring and defining the culture of collaboration between these functions and engineering. We grew the overall product org from two to almost 90 (in 2017).As a manager, working closely with my counterpart and partner-in-crime Ben Kamens in engineering, we defined career progression across all of the disciplines in product along with what it takes to be a manager. These definitions heavily influenced career development, performance management, and what it meant to be a manager across all of KA.



Glitch

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Design Team Lead

  • Mar 2007 - Nov 2010

  - Created and led the Fog Creek design team - Principle designer for Kiln (http://kilnhg.com) - Led design efforts on all products and web sites - Defined recruiting criteria for new hires - Created and led the Fog Creek design team - Principle designer for Kiln (http://kilnhg.com) - Led design efforts on all products and web sites - Defined recruiting criteria for new hires



MyPublisher

• Book and Periodical Publishing
• 1 - 100 Employee

• Director of Engineering

  • Feb 2002 - Feb 2007

  Started as a network administrator and was subsequently promoted several times over the course of five years. - Managed a team of 5 developers who delivered work flow automation software to internal clients at MyPublisher - Championed, designed, implemented a digital-to-print work flow for the HP presses that the company used that saved $1m in the first year. The roots of this system are still in place today, and the concept has been further developed and commercialized by HP Started as a network administrator and was subsequently promoted several times over the course of five years. - Managed a team of 5 developers who delivered work flow automation software to internal clients at MyPublisher - Championed, designed, implemented a digital-to-print work flow for the HP presses that the company used that saved $1m in the first year. The roots of this system are still in place today, and the concept has been further developed and commercialized by HP