Experience

University of Minnesota College of Veterinary Medicine

• United States
• Veterinary Services
• 100 - 200 Employee

• Customer Service Representative

  • Feb 2021 - Present



Diamond Lake Animal Hospital

• Office Manager/ Vet Assistant

  • Jun 2014 - Feb 2021

  o Manage all aspects of front officeo Greet clients at front desk warmlyo Answer phone calls and emails in a timely mannero Assist Doctor restraining animals during examso Scheduling new appointments and maintain (I.E. Reminders, Inventory) Veterinary software o Order inventory (pharmaceuticals, office/medical supplies, pet food)o Manage business payroll and submit monthly sales taxeso Receive inventory and manage accounts receivable o Manage all aspects of front officeo Greet clients at front desk warmlyo Answer phone calls and emails in a timely mannero Assist Doctor restraining animals during examso Scheduling new appointments and maintain (I.E. Reminders, Inventory) Veterinary software o Order inventory (pharmaceuticals, office/medical supplies, pet food)o Manage business payroll and submit monthly sales taxeso Receive inventory and manage accounts receivable



City Vet

• Practice Manager

  • Sep 2007 - Apr 2014

  o Helped start/create brand NEW clinic in up and coming area from the very first day of conception o Greeted all clients at front desk warmlyo Answered phone calls and emails in a timely mannero Assisted Doctor restraining animals during examso Assisted Doctor in Surgeryo Managed and scheduled staffo Scheduled new appointments and maintained (I.E. Reminders, Inventory) Veterinary software o Responsible for all Social Media updateso Highly efficient with IDEXX Vet Lab Station, Laser Cyte, Catalyst Dx, & SNAPshot Dxo Managed business bank account, paid bills and sent clinic banking and income to accountant o Ordering inventory (pharmaceuticals, office/medical supplies, pet food)



STILETTO Entertainment

• United States
• Musicians
• 1 - 100 Employee

• Dancer/ Holland America Line

  • May 1999 - May 2007