Jason Picardi

Technical Writer at London Computer Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati Metropolitan Area
Skills

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Bio

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Credentials

  • Learning the JavaScript Language
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Angular + NestJS
    SoloLearn
    Dec, 2020
    - Nov, 2024
  • C#
    SoloLearn
    Dec, 2020
    - Nov, 2024
  • JavaScript
    SoloLearn
    Dec, 2020
    - Nov, 2024
  • Automation Anywhere RPA 101
    Automation Anywhere
    Oct, 2020
    - Nov, 2024
  • Google Certified Associate - G Suite Administrator
    Google
    Jun, 2017
    - Nov, 2024

Experience

  • London Computer Systems
    • United States
    • Software Development
    • 300 - 400 Employee
    • Technical Writer
      • Feb 2022 - Present

    • Software Developer
      • Dec 2020 - Mar 2022

  • Fidelity Investments
    • United States
    • Financial Services
    • 700 & Above Employee
    • Regional Support Technician
      • Sep 2017 - Sep 2020

      - Level 3 remote desktop support to internal Fidelity associates at 210 national branch locations and over 4,000 laptops, desktops, servers, network switches, access points, network printers and personal devices - Coordinated multiple nationwide hardware and software deployments to over 3,000 internal employees - Level 3 remote desktop support to internal Fidelity associates at 210 national branch locations and over 4,000 laptops, desktops, servers, network switches, access points, network printers and personal devices - Coordinated multiple nationwide hardware and software deployments to over 3,000 internal employees

  • Vartek Services
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Support
      • Aug 2016 - Sep 2017

      -Provide on-site desktop support to teachers, administrators and students—including assistance with the use of hardware, software, and cloud-based applications. -Support, monitor, test, and troubleshoot network problems. -Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals. -Provide backup support for workstation analysis, network administration and network security. -Assist in defining network and desktop environment policies, procedures and standards. -Document break/fix activities in online ticketing system. -Provide excellent customer service. Show less

  • Copper Trails School
    • Goodyear AZ
    • English Teacher
      • Jul 2014 - May 2016

      - Elicited, analyzed, and monitored the needs of over 170 students making sure each student grew academically over specific periods of time - Led cohort to 20% gain on standardized testing scores over previous year - Elicited, analyzed, and monitored the needs of over 170 students making sure each student grew academically over specific periods of time - Led cohort to 20% gain on standardized testing scores over previous year

  • Tolleson Union High School District
    • United States
    • Primary and Secondary Education
    • 200 - 300 Employee
    • High School English Teacher
      • Aug 2013 - May 2014

  • Western Valley Middle School
    • Phoenix, Arizona Area
    • 7th Grade English Language Arts Teacher
      • Jul 2011 - May 2013

  • Tricon Construction
    • Project Coordinator
      • May 2006 - Aug 2007

  • Mall Ball LP
    • King of Prussia PA
    • Project Coordinator
      • Sep 2005 - Apr 2006

Education

  • Penn State University
    Bachelor of Arts (B.A.), English Language and Literature/Letters
    2007 - 2009
  • Tech Elevator
    Computer Software Engineering
    2020 - 2020
  • Arizona State University
    Master of Education (M.Ed.), Secondary Education English
    2009 - 2010

Community

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