Experience

NORRES North America Inc.

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Outside Sales Representative

  • Mar 2023 - Present

  Industrial Hose Industrial Hose



Salem Republic Rubber

• Sebring, OH

• Sales Engineer/Sales Manager

  • Apr 2013 - Mar 2023

  • Hybrid sales position with responsibilities including, prospecting new customers, inside sales, outside sales, quotation follow up. • Design custom-engineered, large bore hose for a variety of industries including mining, dredging, steel production, and the food industry. • Visit with local distributors along with end-users nationwide to solicit new business and find solutions to current issues being encountered. • Developed deep and strong relationships with distributors and manufacturers representatives. Show less



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Associate Services Systems Engineer

  • Dec 2008 - Apr 2013

  • System owner of RemoteLink, DTS, and Campaign Office Systems • Perform daily and monthly maintenance of systems and ATM software • Collaborate with customers, project managers, and technicians to ensure that all software screens, software updates/fixes are available for ATM installs • Manage customer requests to ensure content is delivered on time • Create and maintain documentation for systems • Participate in yearly PCI, Visa, and Internal System audits • Provide monthly metrics updates to management Show less



GEI WideFormat

• United States
• Business Supplies and Equipment
• 1 - 100 Employee

• Senior Service Coordinator/ Vendor Liaison

  • Dec 2006 - Oct 2008

  • Acted as the primary contact for service-related issues pertaining to major vendors, such as Hewlett Packard, Canon, and ColorSpan • Coordinated technician ETAs in accordance with third party and customer requests • Provided second level support for wide-format equipment. • Collaborated with Vendors and customers on ETAs, parts, billing and other service-related issues • Acted as the primary contact for service-related issues pertaining to major vendors, such as Hewlett Packard, Canon, and ColorSpan • Coordinated technician ETAs in accordance with third party and customer requests • Provided second level support for wide-format equipment. • Collaborated with Vendors and customers on ETAs, parts, billing and other service-related issues



Shared PET Imaging, LLC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT Field Technician

  • Jul 2005 - Aug 2006

  • Trained Radiologists, PET Techs, and hospital staff on Clarity PET, Clarity Fusion and MIM software • Worked with hospital and IT staff to determine workflow procedures for their site • Set up networking and communications between the mobile medical coach and hospital workstations and systems • Set up and maintained networks and communications on the mobile medical coach • Supported office and remote employees on various types of hardware and software including Windows 2000, XP, Office, Outlook, RAS, VPN and Dell workstations Show less



Diebold Nixdorf

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Associate System Support Specialist

  • Dec 2002 - Jul 2005

  • Provided second level hardware and software support for Windows NT/2000/XP, Internet Explorer, PAL, and Fiberlink dialup software, Microsoft and Nortel VPN, Outlook and Office 2000/XP/2003 • Imaged and configured desktops and laptops for use on the corporate network • Set up and support of network and local printers • Collaborated with other associates and departments to document problem-solving steps for known and new issues • Provided second level hardware and software support for Windows NT/2000/XP, Internet Explorer, PAL, and Fiberlink dialup software, Microsoft and Nortel VPN, Outlook and Office 2000/XP/2003 • Imaged and configured desktops and laptops for use on the corporate network • Set up and support of network and local printers • Collaborated with other associates and departments to document problem-solving steps for known and new issues