Experience

Milestone Group

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Implementation Consultant

  • Aug 2022 - Present



AMCS Group

• Ireland
• Environmental Services
• 500 - 600 Employee

• Global Graduate Program

  • Oct 2021 - Jul 2022

  The AMCS Platform: an enterprise-grade cloud and software platform that is designed based on the best practice processes of thousands of customers with some of the most complex logistics operations in the world. Our platform is inspired by market trends, driving automation and delivering end-to-end standardization and optimization of all your business processes. We enable our clients across the globe to automate, de-carbonize, and optimize the most challenging logistics across the waste and recycling and other highly complex resource distribution operations, from fuel and building materials to food and livestock.



Granite Telecommunications

• United States
• Telecommunications
• 700 & Above Employee

• VoIP Analyst

  • Sep 2020 - Jun 2021

  - Responsible for the turn-up of Granite VoIP services across the country through scheduled or live calls.- Transferred clients from their old services to Granites through configuring incoming equipment and performing live testing.- Developed strong relationships with our project team to ensure a successful transition of VoIP products. When deadlines are pushed out, there needs to be immediate action to avoid any sudden business pauses. Responsibilities include resolving the issues at hand and strategizing the next steps to mitigate a shutdown of businesses.- Developed a strong sense of urgency through escalations and working in a fast-paced environment.



Massachusetts Executive Office of Health and Human Services

• United States
• Government Administration
• 400 - 500 Employee

• Project Management Intern

  • Sep 2019 - Dec 2019

  Designing the automation of the Intake System- Request workflow diagram- Visuals of the program - Use case documentationActed as Intake Coordinator- Using Jira to create tickets Designing the automation of the Intake System- Request workflow diagram- Visuals of the program - Use case documentationActed as Intake Coordinator- Using Jira to create tickets



Starry, Inc.

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Internet Installer Intern

  • Jan 2019 - Apr 2019

  - Upgraded and Updated Starry totems and links- Troubleshooting RMA’s- Problem solving, collaborating with other Starry employees - Upgraded and Updated Starry totems and links- Troubleshooting RMA’s- Problem solving, collaborating with other Starry employees