Experience

EarthDaily Agro

• United States
• Software Development
• 1 - 100 Employee

• Sales Operations Manager

  • Mar 2023 - Present

  United States



BioIntelliSense, Inc

• United States
• Medical Device
• 1 - 100 Employee

• Sales Operations Manager

  • Oct 2021 - Jan 2023

  Minnesota, United States • Salesforce CRM administration and configuration including evaluating continuous improvement projects, data integrity management, and integrations with related software • Aligned Salesforce processes for the quote to cash process, partnering with related teams • Collaborated cross-functionally within Sales Operations, Marketing, Sales Enablement, Finance, Sales and Business Development to ensure streamlined processes are implemented • Drove efficient workflows through configuration of… Show more • Salesforce CRM administration and configuration including evaluating continuous improvement projects, data integrity management, and integrations with related software • Aligned Salesforce processes for the quote to cash process, partnering with related teams • Collaborated cross-functionally within Sales Operations, Marketing, Sales Enablement, Finance, Sales and Business Development to ensure streamlined processes are implemented • Drove efficient workflows through configuration of sales-related tools and software • Managed Sales funnel and forecasting procedures through regular meetings with Sales leadership • Built and supported new frameworks for working with Sales Operations • Maintained data integrity for lead journey across multiple departments such as Marketing, Sales and Business Development • Facilitated sales territory planning with leadership and marketing teams to optimize prospect list efficiency Show less



ABILITY Network

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Enablement Administrator

  • Jan 2019 - Aug 2021

  Greater Minneapolis-St. Paul Area • Collaborated with Training resources within the department to manage the process of designing, delivering and facilitating product and sales training for new hires – work with Sales Engineers and Trainers to package and track product training and certification for Acute/Post-Acute, Ambulatory, and Partner sales teams, as well as our Customer Success team. Load learning assets, courses, modules and any applicable assessments/testing into the LMS system. As needed, perform same functions to… Show more • Collaborated with Training resources within the department to manage the process of designing, delivering and facilitating product and sales training for new hires – work with Sales Engineers and Trainers to package and track product training and certification for Acute/Post-Acute, Ambulatory, and Partner sales teams, as well as our Customer Success team. Load learning assets, courses, modules and any applicable assessments/testing into the LMS system. As needed, perform same functions to support Corporate Communications and HR. • Maintained automated new hire Sales and Sales Leader onboarding checklist, reporting and dashboard. • Conducted post-onboarding survey for sales new hire employees and report results and action plans for improvement. • Served as SME for SalesForce including evaluation of plug-in tools, fields and workflows to optimize CRM usage. • Generated analytical reporting and KPI metrics, including performance, adoption, etc. • Generated analytical reporting from SalesForce to assist Sales Engineers and Trainers to identify themes and opportunities for additional training or resources. • Performed advance review of LMS software release notes, conducts proper testing of all features prior to rollout in production, and prepare all users for upcoming changes • Collaborated with Training personnel in the department to coordinate and publish the New-Hire Training Agenda • Developed & deliver training to Sales personnel on applicable Sales software tools, such as LMS, SalesForce, Go To, and SalesLoft • Determined new requirements from user feedback to be fed back into the Salesforce Steering Committee • Collaborated with other departments to optimize their workflows to leverage tools for which you are a SME (SalesForce, LMS, SalesLoft, etc).

• Sales Trainer/Cornerstone for Salesforce Administrator

  • Sep 2013 - Jan 2019

  Greater Minneapolis-St. Paul Area • Assessed the sales teams’ Salesforce needs through requirement (discovery) meetings and observational sessions in their current environment using a customer centric sales model and SPIN questioning techniques • Analyzed the information obtained during requirement meetings or observational sessions • Prepared project plans based on a departments admitted challenges • Worked with executive leadership to establish timelines and budget for projects • Authored all the user accepted… Show more • Assessed the sales teams’ Salesforce needs through requirement (discovery) meetings and observational sessions in their current environment using a customer centric sales model and SPIN questioning techniques • Analyzed the information obtained during requirement meetings or observational sessions • Prepared project plans based on a departments admitted challenges • Worked with executive leadership to establish timelines and budget for projects • Authored all the user accepted testing scripts for the Sales Department our conversion from Microsoft CRM to Salesforce • Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis. • Worked towards preparation of requirements management plan, business and functional requirement documents. • Created data flow diagrams and process flow diagrams to facilitate better system understanding. • Performed license administration for our Cornerstone for Salesforce (Learning Management System). This function required that I would add the correct permission set and licensing in Salesforce • Managed all integrations between the Cornerstone for Salesforce app and Salesforce.com • Supported all issues with the integrations between Cornerstone for Salesforce app and Salesforce.com • Co-taught a customer centric sales class; which includes sessions on running a requirement or discovery meeting to use SPIN questioning techniques to obtain challenges or goals of an organization • Collaborated with all business unit leaders (sales, service, implementation, retention, finance, HR, etc.) to create structured learning and development plans that can be integrated and deployed within the Cornerstone™ Learning Management System (LMS) within salesforce • Generated analytical reporting on LMS system and KPI metrics, including performance, adoption, contents, etc. within the Salesforce platform

• Senior Account Executive

  • Aug 2008 - Sep 2013

  Greater Minneapolis-St. Paul Area * 2011 Circle of Excellence winner * Obtained 220% of Quota for 1st 6 months; 2nd year 123% of Quota * Sold ABILITY SaaS products and services directly to the healthcare industry * Prospected, qualified, and verified contact information for ABILITY enterprise application sales. * Continued investment in learning and development through coursework and training * Worked in a team environment to drive all sales * Provided telesales support to our existing… Show more * 2011 Circle of Excellence winner * Obtained 220% of Quota for 1st 6 months; 2nd year 123% of Quota * Sold ABILITY SaaS products and services directly to the healthcare industry * Prospected, qualified, and verified contact information for ABILITY enterprise application sales. * Continued investment in learning and development through coursework and training * Worked in a team environment to drive all sales * Provided telesales support to our existing Territory Managers, while prospecting and selling our desktop application



Microsoft - Volt Assignment

• Inside Sales Representative

  • Mar 2008 - Jul 2008

  * Obtained 198% of Quota for assignment ($2.5 Million generation, on quota of 1.3 Million - have a total of 82 opportunities qualified) * Proactively generated new customer opportunities utilizing solution selling. * Drove pipeline management, velocity and growth while collaborating with other team members. * Continued investment in learning and development through coursework and training * Continually updated prospect information within the Nurture Campaign and passed qualified… Show more * Obtained 198% of Quota for assignment ($2.5 Million generation, on quota of 1.3 Million - have a total of 82 opportunities qualified) * Proactively generated new customer opportunities utilizing solution selling. * Drove pipeline management, velocity and growth while collaborating with other team members. * Continued investment in learning and development through coursework and training * Continually updated prospect information within the Nurture Campaign and passed qualified leads along to partners. Show less



CCV Software

• Software Development
• 1 - 100 Employee

• Inside Sales Representative

  • Apr 2007 - Mar 2008

  * Solicited software and hardware for use in technical, private and public schools. * Contacted prospects. * Quoted fees. * Advised prospective schools on selection of software and hardware based on their education and vocational objectives. * Structured and maintained a profitable account list while adding new customers daily.