Jason Menard
Director of User Experience and Research at Northern Commerce- Claim this Profile
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French -
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Bio
Credentials
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UXC
Nielsen Norman GroupOct, 2018- Oct, 2024
Experience
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Northern Commerce
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Canada
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Advertising Services
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100 - 200 Employee
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Director of User Experience and Research
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Oct 2012 - Present
In addition to advocating for optimized customer-focused experience, this role is responsible for leading a team that not only gathers both quantitative and qualitative data to support content, design, and development decisions and strategies, but augments that knowledge with best practices, and empathetic design and universal accessibility principles. The reach of user experience extends throughout all aspects of the information architecture, including design, content strategy, user interface (UI), and interactivity.. Show less
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Writer
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Sep 2017 - Present
Writer covering OHL draft-eligible prospects. Writer covering OHL draft-eligible prospects.
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M-Dash Communications
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London, Ontario
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Owner, Freelance Writer
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May 2003 - Present
I am involved with a number of publications and organizations on a freelance basis, ranging from Theatreinlondon.ca to the Metro syndicate of daily newspapers. I also serve as a fill-in host on radio and have done some political analysis on TV. Through my Web site, http://www.jaymenard.com, I offer opinions on business communications, sports, politics, and life in general, to support business consultation services. Other publications in which I've been published include: The Ottawa Citizen, the Toronto Star, and the National Post. Show less
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